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Why won't my ipad mini connect to wifi?

Posted on 2014-12-31
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Last Modified: 2014-12-31
i cannot connect an ipad mini to the wifi in the hotel.  the error message is "unable to connect to wifi".  i have reset  the network settings and had the same issue.  i have other ipads that can connect though.

can someone assist?
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Question by:Nippon
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4 Comments
 
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by:DMTechGrooup
DMTechGrooup earned 500 total points
ID: 40525473
How old is the Mini? Might not like the encryption they have chosen.
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LVL 24

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by:
DMTechGrooup earned 500 total points
ID: 40525482
You might also ask them to reboot their WIFI AP's, or ask who the provider is to call and work the issues with them.  As a tech who works on these type of issues it is amazing how just rebooting the AP's fixes anomalies.
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Author Comment

by:Nippon
ID: 40525499
i'm in Europe and i'm reluctant to ask the hoteliers because of their limited English and quite a lot of them are IT illiterate.  i'm going to give you the 500 points because that's what i had mind.

also, i'd like a break from IT work.
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Author Closing Comment

by:Nippon
ID: 40525502
Solution within 5 minutes.
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