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Why won't my ipad mini connect to wifi?

Nippon
Nippon asked
on
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Last Modified: 2014-12-31
i cannot connect an ipad mini to the wifi in the hotel.  the error message is "unable to connect to wifi".  i have reset  the network settings and had the same issue.  i have other ipads that can connect though.

can someone assist?
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Author

Commented:
i'm in Europe and i'm reluctant to ask the hoteliers because of their limited English and quite a lot of them are IT illiterate.  i'm going to give you the 500 points because that's what i had mind.

also, i'd like a break from IT work.

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