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Jegajothy vythilingam
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IP address

My OS is win 7 prof 64 bit and I use Office 2007.  One of my friends emailed me to say that my computer has been hacked and asked me to reformat the system etc.  As I am not that IT techky, it must be thru my IP address.  If my assumption is correct, how and what preventions can I take to resolve this for any hackers to hack into my pc again.  Thank u.
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Jegajothy vythilingam

8/22/2022 - Mon
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Akinsd

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Steven Carnahan

First thing I would do is contact the friend via telephone and ask if he did in fact send the email.
Jegajothy vythilingam

ASKER
In response to Don, my pc has an IP address, but how do I find out if it is registered, where and how.  thank u for your response.  I tend to agree with your hypothesis that my friends may have received an email with a virus.  Also I always turn off my pc when not in use.  But I do surf the internet a lot.  But any suggestions on how make anyone hard to know my ip address, or can I create dynamic addresses whenever I am on the internet?, any ideas or suggestions.  Ihad Zone Alarm which did an excellent job of preventing Trojans from sending data out, but Microsoft technician said it had downloaded piggy back Apps, and thus uninstalled it.  But I will reinstall once MS have completed their work on my pc.  Thank u again.
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Don Johnston

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Jegajothy vythilingam

ASKER
In response to Jon, u mentioned about prevention.  How do I do that?  If it is by software, what is the name of it, I am thinking of Zone Alarm, but await your response, for suggestions to make my pc safe from hackers and plunderers.  Thank u.
Your help has saved me hundreds of hours of internet surfing.
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Don Johnston

Zone Alarm is a firewall/anti-virus solution.  I haven't used them in years.  Personally, I like separate solutions (windows firewall for a firewall, AVG for anti-virus and MalwareBytes for malware protections).

But that's just my preference.  I'm sure Zone Alarm is a good product.
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Aaron

I would start by changing all your passwords (emails, bank account access, credit cards, website logins for anything important, paypal etc.) on a different computer from the one you think might be infected.
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Jegajothy vythilingam

ASKER
It is soothing to note that I have NOT been hacked.  Thank u for all your inputs,which is very helpful. Thank u and a Very Happy and Prosperous, and a safe computing New Year.  thank u.
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