troubleshooting Question

Looking to replace an HP 8600 OfficeJet Pro All-in-One Printer

Avatar of _agx_
_agx_Flag for United States of America asked on
Printers and ScannersHardware
15 Comments4 Solutions2567 ViewsLast Modified:
I purchased an 8600 Officejet All-in-One Printer about a year and a half ago. Research suggested it would fit my needs:

- Features: Print | Copy | Scan | Fax (Optional)
- Usage: moderate black and white copying/printing, occasional scanning, color prints and/or photos.
- Windows 7 compatible

At the time, the ratings were good. Estimated cost per month was reasonable. Unfortunately, the ratings did not factor in extra ink usage/wasted for "printer maintenance".  (I expected a little, but not this much). Also, despite what the manual says, I didn't find any way to print with black ink ONLY.  It's used for b/w about 90% of the time. However, the 8600 still seems to blow through color cartridges, like there's no tomorrow. If any one of the individual color cartridges is empty, it won't print - at all.  The estimated color level sensors are poor. For example, the last time a color cartridge ie "Y" was empty, the printer reported the other two were at ~20% and 30%. As soon as I replaced the empty one, the printer suddenly reports the other two are empty. I know every printer has pros/cons, but ... geez.

Anyway, I'm now looking around for another printer. Suffice it to say - NOT another HP ;-)  Any recommendations and/or experiences from folks that have had an HP 8600 series?

- Was your experience with 8600 better/worse/same?
- If you switched, what brand/model did you switch to?
- Does it support printing with black ink only?
- Was your new printer better/worse in terms of ink usage and quality?

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 4 Answers and 15 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 4 Answers and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros