troubleshooting Question

Looking to replace an HP 8600 OfficeJet Pro All-in-One Printer

Avatar of _agx_
_agx_Flag for United States of America asked on
Printers and ScannersHardware
15 Comments4 Solutions2567 ViewsLast Modified:
Background:
I purchased an 8600 Officejet All-in-One Printer about a year and a half ago. Research suggested it would fit my needs:

- Features: Print | Copy | Scan | Fax (Optional)
- Usage: moderate black and white copying/printing, occasional scanning, color prints and/or photos.
- Windows 7 compatible

At the time, the ratings were good. Estimated cost per month was reasonable. Unfortunately, the ratings did not factor in extra ink usage/wasted for "printer maintenance".  (I expected a little, but not this much). Also, despite what the manual says, I didn't find any way to print with black ink ONLY.  It's used for b/w about 90% of the time. However, the 8600 still seems to blow through color cartridges, like there's no tomorrow. If any one of the individual color cartridges is empty, it won't print - at all.  The estimated color level sensors are poor. For example, the last time a color cartridge ie "Y" was empty, the printer reported the other two were at ~20% and 30%. As soon as I replaced the empty one, the printer suddenly reports the other two are empty. I know every printer has pros/cons, but ... geez.

Question:
Anyway, I'm now looking around for another printer. Suffice it to say - NOT another HP ;-)  Any recommendations and/or experiences from folks that have had an HP 8600 series?

- Was your experience with 8600 better/worse/same?
- If you switched, what brand/model did you switch to?
- Does it support printing with black ink only?
- Was your new printer better/worse in terms of ink usage and quality?
ASKER CERTIFIED SOLUTION
hdhondt

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 4 Answers and 15 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 4 Answers and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros