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vSphere Update Manager Client Plug-Ins not showing up

Posted on 2015-01-01
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Last Modified: 2015-01-18
I followed the steps in this Experts Exchange video on how to Install vSphere Update Manager. Everything seems to install correctly but nothing is showing up in my Plug-Ins Manager in the vSphere Client (not the web client).

VMware vSphere Client plug-ins
This is an ESXi 5.1 host connected to a Windows 2008 R2 VM with vCenter 5.5 and the most recenter version of Update Manager. I'm using VMware vSphere Essentials.
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Question by:matt1237
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LVL 118
ID: 40526778
Update Manager Client is a plug-in interface to a VMware vSphere Client instance.

The Update Manager Client has a separate installer from the Update Manager server component.

You need to install it.

OR... (use the Web Client!)

After you install the Update Manager server component, the Update Manager Web Client plug-in is automatically enabled on vSphere Web Client.
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Author Comment

by:matt1237
ID: 40526785
Isn't this the Update Manager server component here? Is there something else I need to install besides this?
vSphere Update Manager Install
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LVL 118
ID: 40526788
That's the server component, not the client.

You should have a client in the Available Plugins, I would try restart vCenter Server, Update Manager, and re-connecting to the vCenter Server.

Also, you should get a message when starting the vSphere Client, a connection message about the SSL certificate unless you've changed it, to a verified SSL certificate.
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Author Comment

by:matt1237
ID: 40526795
Yes the client does have a separate installation but the only way to install it is if it shows up under Available Plug-Ins in my very first image.  How else could I install it?
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LVL 118
ID: 40526816
Did you change the SSL certificate ?

Do you get a message after startup of vSphere Client, which shows it's contacting the Update Manager service ?

Have you checked your Update Manager service is working, when connecting via Web Client ?
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LVL 2

Author Comment

by:matt1237
ID: 40526864
1. When logging into the vSphere Client there is not mention of contacting the Update Manager.
2. When in the vSphere Web Client, there is a tab for Update Manager but there is no section Administration > Plugin Management that I've seen in other snapshots on the web like this.

vSphere Web Client
I'm beginning to think that even though it says it installed correctly, either I have some setting wrong or there's unreported errors.
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LVL 118

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 40526878
I don't think VUM has registered correctly.

Please see this guide, and re-install.

http://www.mikelaverick.com/2013/11/back-to-basics-installing-vsphere-5-5-vmware-update-manager-vum/
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LVL 2

Author Comment

by:matt1237
ID: 40554083
I am in the process of completely reinstalling vCenter again from scratch on a new Windows 2012 R2 install.
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LVL 2

Author Comment

by:matt1237
ID: 40554666

vSphere Client

Update manager is now working in the vSphere Client!

vSphere Web Client

Update Manager Web Client plug-in appears as an Update Manager tab under the Monitor tab in vSphere Web Client. However, "Plugin Management" still isn't showing up as shown in the very last image I uploaded... is that okay?

Thank you for the link Andrew. Step 8 under "Installing VMware Update Manager". The part about having to manually change from a local user to a domain user for the Update Manager Service.
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LVL 118
ID: 40554943
Thanks Matt, I have a question for you, which Application did you use to create the screenshots, with the Speech Bubbles ?
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LVL 2

Author Comment

by:matt1237
ID: 40555826
I am using Snagit for the screenshots. Once nice thing that I really use it for is making screenshots of things that are more than one screen tall like a long web page.  It automatically scrolls the page and captures it in one image.
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LVL 118
ID: 40556046
Yes, Okay heard of it, but never used it!

Thanks
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