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Cisco VPN & crypto virus

Posted on 2015-01-01
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Last Modified: 2015-03-18
Hi, I have a issue with my Cisco VPN. Every since my server have been infected with crypto virus, I have been unable to run my Cisco VPN. I have clean up the server and is free from the virus. I have tried uninstalling the old Cisco VPN and reboot server and reinstall the new Cisco VPN and still not able to get it to work. Any one has any ideas? Thanks.
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Question by:wineglass
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btan earned 2000 total points
ID: 40527233
if you have backup the clean "gold" image of the server that will help and subsequently update the version accordingly. the infection would have corrupted and encrypted certain files affecting the symptoms. Below is a handy link on the Cryptolocker (one family type of crypto virus) and it also affect the network shares if this applies in your environment
http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#cryptolocker

I do advice wipe out the server and re-clone as required and redo setup. Also good to check out the log for troubleshooting any installation or issue generated.

Below are just some links in the setup and troubleshooting that may be handy
-AnyConnect VPN Client Troubleshooting Guide - Common Problems
http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/100597-technote-anyconnect-00.html
-Managing, Monitoring, and Troubleshooting AnyConnect Sessions
http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect30/administration/guide/anyconnectadmin30/ac12managemonitortbs.html
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