Solved

Cisco VPN & crypto virus

Posted on 2015-01-01
3
174 Views
Last Modified: 2015-03-18
Hi, I have a issue with my Cisco VPN. Every since my server have been infected with crypto virus, I have been unable to run my Cisco VPN. I have clean up the server and is free from the virus. I have tried uninstalling the old Cisco VPN and reboot server and reinstall the new Cisco VPN and still not able to get it to work. Any one has any ideas? Thanks.
0
Comment
Question by:wineglass
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 63

Accepted Solution

by:
btan earned 500 total points
ID: 40527233
if you have backup the clean "gold" image of the server that will help and subsequently update the version accordingly. the infection would have corrupted and encrypted certain files affecting the symptoms. Below is a handy link on the Cryptolocker (one family type of crypto virus) and it also affect the network shares if this applies in your environment
http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#cryptolocker

I do advice wipe out the server and re-clone as required and redo setup. Also good to check out the log for troubleshooting any installation or issue generated.

Below are just some links in the setup and troubleshooting that may be handy
-AnyConnect VPN Client Troubleshooting Guide - Common Problems
http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/100597-technote-anyconnect-00.html
-Managing, Monitoring, and Troubleshooting AnyConnect Sessions
http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect30/administration/guide/anyconnectadmin30/ac12managemonitortbs.html
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction People like FTP.  It's a solid, stable, robust protocol for quickly transferring files between two hosts using TCP/IP.  In most cases it's much faster than SMB or CIFS, and certainly much easier to set up between organizations.  This…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question