XP workstation freezes


A client's workstation keeps locking up (no mouse, no caps or numlock)

It I reboot the system and wait a while before login in then it locks up

If I login and leave it be for a few minutes, then it locks up

It even locked up during a local file copy

Core 2 Duo 2,93 MHz, 2GB RAM 1333 MHz, Samsung HD253GJ ATA, Intel G41 Express graphics

Any ideas ?

Yann ShukorOwnerAsked:
Who is Participating?
Peter HutchisonConnect With a Mentor Senior Network Systems SpecialistCommented:
Things to check:
1. Check Event Viewer esp. System Log
2. Check Device Manager. Update old drivers including motherboard drivers
3. Run full virus scan and use Hijack This tool to check for unwanted startup programs.
rindiConnect With a Mentor Commented:
Open the case and clean out all dust. Make sure all the fans run smoothly. If they are stuck, replace them, or try adding a small drop of oil to their bearings. Remove the heatsink from the CPU, clean it's and the CPU's surface very thoroughly, then add a small drop of fresh thermal transfer paste to the top of the CPU, then properly and firmly reattach the heatsink.

You should also start thinking of replacing the OS. XP is dead, no new security patches get delivered, and it gets more insecure daily.
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
It I reboot the system and wait a while before login in then it locks up

Try a different Windows User Account. If it locks up the same way, there may be a hardware issue (memory) or a root kit virus.

As noted, XP is dead and this is now a good time to move on.
John HurstBusiness Consultant (Owner)Commented:
@Yann Shukor  - Thank you and good luck going forward. Windows 7 and Windows 8 both work better than XP. 64-bit is much faster as well.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.