Thecus n8850

Hi I am trying to install  Windows server2012 r2 on a Thecus N8850.
I replaced the on board HDD with a 120GB SSD (Intel) and installed server 2012 R2
.
No Problems except that I am missing the storage (raid) driver and a couple of PCI drivers.
My question:
Does anyone know what Motherboard the Thecus N8850 is using and more precisely what raid card?
and
Where can I find windows drivers for that raid card?
Any suggestions would be appreciated or links to people that have achieved this conversion?
Thanks in advance
Olaf
LVL 22
Olaf De CeusterAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
gheistConnect With a Mentor Commented:
Latest version of intel chipset software.... Intel C200 chipset...
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=816
Do you find USB3 driver in the device manager?

Just vendor and device number suffice:
http://pci-ids.ucw.cz/read/PC/1095/3132

http://www.siliconimage.com/support/
Select 3132 - no raid there, just common soft-raid that stores windows mirror configuration in SATA card.
Can you enter card BIOS and configure it as HBA without soft-raid? Then it should be a common AHCI device fully supported by builtin drivers.
0
 
gheistCommented:
That is in "lspci" command output in original Linux firmware.
Firmware upgrade release notes mention "LSI HBA"
0
 
Rick HobbsRETIREDCommented:
What OS came on it?  If it was a Windows version, can you install the original OS and check Device Manager?  If not, how old is it?   Any possibility it is under warranty?  Lastly, have you tried Tiger Direct's tech support  (they sell them) the may be willing to help? I haven't found anything online yet, I will continue to look.
0
Improved Protection from Phishing Attacks

WatchGuard DNSWatch reduces malware infections by detecting and blocking malicious DNS requests, improving your ability to protect employees from phishing attacks. Learn more about our newest service included in Total Security Suite today!

 
gheistCommented:
It came with Linux-based firmware. That is HCL from network side, rest is not.
0
 
Olaf De CeusterAuthor Commented:
Thanks gheist,

Any more details as to which LSI HBA? I can't see an LSI chip on the MB?

Olaf
0
 
Rick HobbsRETIREDCommented:
Can you get into the system board firmware on boot?  If you can the hardware should be listed under System, System Manager, or Config.
0
 
Rick HobbsRETIREDCommented:
Do you have a recovery CD or DVD that you can mount and browse?
0
 
Rick HobbsRETIREDCommented:
After looking further, it appears you won't find a specific chip or card dedicated to RAID.   It appears the n8850, as with all Thecus NAS systems, is not a true hardware based RAID system.  The RAID is implemented through the firmware code, the firmware chip, and its supporting chips.  That means any software to support RAID in Windows must come from the firmware and supporting driver coders.  i.e. from Thecus
0
 
gheistCommented:
Yes, thecus will provide drivers for Windows starting from 3.11 when thay have a HCL firmware based on Linux. I think they will just clap their hands that a customer shot himself in the leg and gave up all warranties.
Please boot from original firmware and post outpit of lspci command.
0
 
Olaf De CeusterAuthor Commented:
Hi all
Will post lspci output on Monday. Don't know much about Linux but will figure it out.
This is one of the reasons I want this machine in Windows.
I have asked for drivers from Thecus. Don't care much about their warranty.
Last time the unit went down I had to return it to Australia (I am located in Vanuatu ) and they took 5 weeks to fix :(
Thanks for your help so far.
Olaf
0
 
gheistCommented:
In windows device manager - check for colored problem devices.
It has quite powerful CPU -maybe it is software RAID in the end.
0
 
Olaf De CeusterAuthor Commented:
Thecus still hasn't got back to me....why does that not surprise me. They are really slow.
Posting the device manager and driverguide findings. Hoping you might see something that could help mediaserver.PNGme?
Olaf
mediaserver1.PNG
mediaserver2.PNG
mediaserver3.PNG
mediaserver4.PNG
0
 
gheistCommented:
Can you get PCI ID form yellow device properties?

First lets try to eliminate them as much as possible:
Install Intel Chipset software, I think PCI communications  and/or serial port controller goes away)
Right click one, check for driver update using windows update/catalog.

Now get PCI IDs from remaining devices.
0
 
Olaf De CeusterAuthor Commented:
Hi Gheist,

I appreciate the help and apologise for my lack of knowledge when it comes to hardware.
On all these devices : Windows cannot find a driver.
In regards to inf file : Which intel inf would I download and install not knowing what MB I have?
PCI ID:
Is this what you mean?
Device PCI\VEN_1095&DEV_3132&SUBSYS_31321095&REV_01\4&1e3eb9d9&0&00E6 was configured
MB Details:
mediaserver5.PNGOlaf
0
 
Olaf De CeusterAuthor Commented:
Intel driver update utility didn't find anything :(
Olaf
0
 
Olaf De CeusterAuthor Commented:
Hi Gheist,

Couldn't find the drivers  from Manufacturers' but ended up using a paid driver service and that worked a treat.
Thanks for your help. I learned something new.
Olaf
0
 
Rick HobbsRETIREDCommented:
What paid driver service?
0
 
Olaf De CeusterAuthor Commented:
Driverguide, Found 21 new drivers. Sadly enough installed bloatware which I had to remove. :(
Thanks for your help also Rick.
Olaf
0
 
gheistCommented:
You can get device drivers via windows update
If not you can use PCI ID database to figure out what device it is.
Windows catalog has drivers for everything.
 I'd avoid the bloatware on any kind of machine I intend to enjoy any stability.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.