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Pictures over 50  kb corrupted when moving from Pc to two different phones and back, but works fine in dropbox.

Posted on 2015-01-02
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Last Modified: 2015-01-05
My wife and I recently bought two different phones-- An LG G3 vigor, android version 4.4.2, and a samsung galaxy S5, Android version 4.4.4.  I had made a back up of our old phones on my windows 7 64 bit pc. When I copied the pictures back, via usb cable, anything over 50 kb was corrupted on both phones.

 As a test, I copied a picture to each phone and then back to the PC. I even used two different usb cables to eliminate that possibility. Though the size in bytes had not changed at all (4,540,505), the picture was now corrupt on both the phone AND the Pc. Both phones  corrupted the picture. I made a further test by copying the exact same jpg picture to my old motorola droid mini. The picture was both fine on both pc and phone, no issues.

Dropbox.com solved my problem. I uploaded the same pictures from the same  pc using dropbox and downloaded them without any issues onto the Galaxy s5. However, I am really mystified as to why both these phones are corrupting my pictures when I use a usb cable to transfer.  Is this some weird issue with my pc? Or is it some weird issue with the newer phones?
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Question by:OutOnALimbAlways
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by:OutOnALimbAlways
ID: 40528081
I should mention that I tried using samsung kies (http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7053&prd_ia_cd=N0000005&map_seq=48202) to upload my pictures from the pc to the phone. However, I did not place the pictures on the pc in the first place using samsung kies. I will try this when I get time, and also try simply moving stuff the easy way from an older computer that runs xp, and let you know the results.
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OutOnALimbAlways earned 0 total points
ID: 40529246
Allright, maybe I was doing something wrong with samsung kies, or maybe I just needed to update it, which I did this morning. But I was able to use it to grab an old 3 mb jpg from my pc this morning and it worked fine.

For the Lg g3 vigor, I finally recalled that a device needs a driver to connect, and the driver should be the right one and up to date. So I went to http://www.droidviews.com/android-usb-drivers-samsung-motorola-sony-lg-zte-htc-asus-huawei-acer/
and downloaded LGUSBModemDriver_Eng_WHQL_Ver_4.9.4_All.exe, installed that LG driver, connected my phone to the pc, and everything worked fine. I was able to copy any picture to the phone I wanted. Evidently the  phones were opening on the pc with an outdated or not quite correct driver.

I am not going to bother, but I assume had I downloaded the right samsung driver I would not have to bother with their kies program. But since this is less of a hassle than using dropbox, and I also don't want to use dropbox because I have to pay for data, I'll just use the kies program for for the samsung phone.
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Author Comment

by:OutOnALimbAlways
ID: 40532539
Well, I did have to bother.  Kies was not loading music in there quite right, though it did work for pictures. After downloading a driver from http://www.samsung.com/us/support/supportMain.do  (The droidviews site didn't have the right samsung driver) and restarting the phone about 5 times, and going into device manager about three times to make sure it was using the new driver rather than a microsoft driver, it finally started working.  Now I can copy both pictures and music without any corruption and without using the kies program or dropbox.
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