Solved

Ho do I point Lync 2010 to UM in Exchange 2013 ? (migrating from exchange 2010)

Posted on 2015-01-02
6
48 Views
Last Modified: 2016-06-20
Hi,


How do I tell Lync 2010 to point to the Auto-attendant in the Unified Messaging in my new Exchange server 2013?  I have both Exchange 2013 and Exchange 2010 working under the same organization. Also,I have added the new Exchange server under the trusted Application servers in the Lync Topology Builder.
0
Comment
Question by:M Ali
6 Comments
 
LVL 11

Expert Comment

by:Wilder1626
ID: 40528055
Please have a look at this below link:
Configure Lync Server 2010 to Work with Unified Messaging on Microsoft Exchange Server

This will help you
0
 
LVL 11

Expert Comment

by:Wilder1626
ID: 40528061
0
 

Author Comment

by:M Ali
ID: 40528111
What I can see is the UM settings, Dial plans, Auto-attendants  and UM IP Gateways are global to the Exchange organization, the settings were automatically populated in My new Exchange server 2013 and they match the UM settings that I see in my old Exchange 2010. My question is how Does Lync decide which of the two Exchange servers (2010 and 2013) to send the call to for answering the calls(by the auto-attendant)? and is there a setting to force the calls to go one  exchange server I specify ?
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 40528817
Hey M Ali,

You need to assign the Exchange 2013 servers to the SIP dial plan. More info in this link.
http://technet.microsoft.com/en-us/library/aa996399(v=exchg.150).aspx
0
 
LVL 5

Expert Comment

by:Mai Ali (MVP)
ID: 40528987
If UM is coexistence with Exchange 2010 and Exchange 2013, and configure as high availability. Lync will send call to both and which is active if another server is down.
http://technet.microsoft.com/en-us/library/gg398106.aspx
0

Featured Post

Integrate social media with email signatures

Is your company active on social media? Do you also use email signatures? Including social media icons in your email signature is a great way to get fans for free. Let all your email users know you’re on social media quickly and easily, in a single click.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now