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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 90
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Ie keeps popping up.

I came in this morning and kept getting prompted by Ie? Not sure why. I select cancel and it pops back up. Is this a flash issue or browser issue?
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Dennis Miller
Asked:
Dennis Miller
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1 Solution
 
Seth SimmonsSr. Systems AdministratorCommented:
not enough information...
prompted for what?  a script error? can you post a screenshot?
could be virus or malware based on the behavior but would need more details
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Dennis MillerAuthor Commented:
windows explorer has stopped working and when you say ok or cancel it pops back and with the same prompt and does this several times unless you kill it in the task manager.
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Dennis MillerAuthor Commented:
I always keep my virus protection up to date and on this laptop I am having the issue on since I log in as admin it never gets near the garbage.
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Seth SimmonsSr. Systems AdministratorCommented:
is this an issue with IE or windows explorer?
you were asking about a possible browser or flash issue originally now it's windows explorer?
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Dennis MillerAuthor Commented:
IE
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jcimarronCommented:
millerdog--
Now we are back to Seth Simmons original questions
"prompted for what?  a script error? can you post a screenshot?"
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Dennis MillerAuthor Commented:
just says your browser had an error and is not responding and please close. Never told me what error or any codes?
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Seth SimmonsSr. Systems AdministratorCommented:
just says your browser had an error

you said before "windows explorer has stopped working"
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Dennis MillerAuthor Commented:
That was an earlier issue but this is the browser not the windows explorer. IE version 9.
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jcimarronCommented:
millerdog--
Look in Event Viewer for Errors timestamped when you get the popups.  Look especially for Faulting Module in the Event Viewer info.  
Also Start|type reli|click on View Reliability History.  In the Action column click on any offer (like View technical details)  to provide information .
Some other program is probably conflicting with IE.
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Dennis MillerAuthor Commented:
seems Microsoft's defender or free Virus was also running. Thanks. You are the winner. I never knew that was there. Thanks again.
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jcimarronCommented:
millerdog--
You are welcome.
If you are running both Windows Defender and MS Security Essentials, uninstall Windows Defender.  It is not effective on Win7 and it will conflict with MS Security Essentials which is good.
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Dennis MillerAuthor Commented:
It did and you are 100% correct. I have told several who have downloaded it as they think they need every free virus scan that is made. Thanks again. This solved a big issue for something so little.
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