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SBS 2008 says A network adapter was not found

Posted on 2015-01-02
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Last Modified: 2015-01-08
This is a very frustrating thing, I admit.

When you FIRST install SBS 2008, you come to a screen EARLY in setup where is MUST find your network adapter.

If it cannot see one, it stops installation and offers you 2 options:

"Open Device Manager to install drivers"
or  "Browse"

Now here's the rub.

I downloaded the correct driver from Intel.   It's an EXE installer file.
I have verified this is the correct driver multiple times.

When I run this EXE i get "The product is not supported on this operating system.  Abotrting setup." by the installer.

it's a winrar auto unextracting auto running type of exe.

Now here's the best part...
The motherboard is a supermicro which has 2 built-in INtel pro nics, and the last time this box had this EXACT SAME ISSUE, the solution was to buy a cheap nic and bypass the motherboard NIC's.  

THIS is the situation,   the 3rd cheap intel Gigabit CT desktop adapter acts just like the 2 pro nics now.  No matter what drivers I use, no matter what files I try and execute, all behave identically.

Is there a way to install this freaking driver from hell in a way OTHER than device manager and a failed EXE self extractor file????   I've tried browsing to the exe file that the setup file WANTS to execute once extracted, same error.

I have tried everything I know.
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Question by:Faxxer
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Expert Comment

by:David Johnson, CD, MVP
ID: 40528620
you can extract the driver form the exe using winrar .. all you need is the .inf and .cat files.
just point to F:\Downloads\PROWin32\PRO1000\Win32\NDIS64 directory and install the updated driver.  in the bios did you disable the onboard nic's ?   They should work with SBS2008 (select only 1 NIC)

this directory
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Author Comment

by:Faxxer
ID: 40528669
Sorry, i forgot to mention that i did extract using winrar.

I have been to this location you are showing in the pic, but still get the same issue..  It says it's not finding any driver related to the hardware.
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Author Comment

by:Faxxer
ID: 40528673
If I try accessing directly the .inf i get a popup saying this can't be installed in this method
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Expert Comment

by:VB ITS
ID: 40529021
Have you tried just using the original .exe file at the 'A network adapter was not found' page instead of using the extracted files? This has worked a few times for me in the past.

Otherwise please post the hardware specs of the machine you're trying to install SBS 2008 on.
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Accepted Solution

by:
Faxxer earned 0 total points
ID: 40529425
I figured it out by downloading yet another driver ZIP file from intel.  This time I extracted the files to a cd.   (I had been using a thumb drive)

When I used the device manager to update driver and pointed to the cd it found a driver for the CT adapter and installed it just fine.

I cannot,  for the life of me, understand why this particular driver worked because it was for a completely different type of adapter AND motherboard than I am using.  ...no joke.  It was a hail mary.

The only thing I can conclude is that either my thumb drive was acting up, or intel has some of their old files in their database incorectly.

:(

For what it's worth it's a sunmicro H8sGL-F motherboard which has two intel pro nics on it, and I added a cheap intel gigabit CT desktop adapter last time I had this issue.  The driver it found was for the CT desktop adapter.
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Author Closing Comment

by:Faxxer
ID: 40537510
Randomly found a file that worked.   was NOT labeled as the driver for either motherboard or nic.  freak solution found
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