Solved

CTB virus

Posted on 2015-01-03
1
153 Views
Last Modified: 2015-01-26
Customer called and says message quotes CBT Encription ...

Looks like rogue virus looking for €

How to solve this ?
0
Comment
Question by:feck1
1 Comment
 
LVL 87

Accepted Solution

by:
rindi earned 500 total points
Comment Utility
Disconnect the PC from the internet, then report the incident to the authorities. Although they will be unlikely to be able to help, it is still good to have them involved, as the more info they get, the likelier it will be that they can eventually be able to track the crooks down.

Then, once they have given their OK, scan the PC using malwarebytes so the virus can be removed. After that, if you are very lucky, you might be able to use the "previous version" to recover the file (right click the file you want to recover, select "Properties", then "Previous Versions", and if there are such previous versions available you can restore from that). But as this virus tries to delete any previous versions, that will be very unlikely to work.

A much better way is to just restore the files from the client's backups.
0

Featured Post

Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

Join & Write a Comment

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
Big data transfers via information superhighways require special attention and protection. Learn more about the IT-regulations of the country where your server is located. Analyze cloud providers and their encryption systems for safe data transit. S…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now