Certificate issue
Hi all,
I have a Win 7 machine that continues to exhibit the following error: The name on the security certificate is invalid or does not match the name of the site.
My research has this error being related to MS Exchange and Outlook client problems. Unfortunately, the client does not have, and has not ever had, Exchange or MS Office installed.
Is there some other fix for this error?
Thanks,
jwhite
I have a Win 7 machine that continues to exhibit the following error: The name on the security certificate is invalid or does not match the name of the site.
My research has this error being related to MS Exchange and Outlook client problems. Unfortunately, the client does not have, and has not ever had, Exchange or MS Office installed.
Is there some other fix for this error?
Thanks,
jwhite
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ASKER
Ohh no...it can't be that simple.....never even dawned on me.......I'll check....
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ASKER
I see the same thing, but where is it coming from and how do I make it stop?
Thanks,
Jim
Thanks,
Jim
Can you insert here a picture of your steps (accessing the Site through IE and certificate with the error) please?
You also can check if the certificate was installed in your computer and your computer is reading the certificate from ýour certificate store.
You have two ways to conforming this, through the IE properties and through MMC, I choose the MMC way.
So go to Run -> And write MMC (a GUI will open) ->File->Add/Remove Snap in-> select Certificates -> Add-> Select My user account-> Finish
Then repeat the steps but in the last one choose Computer Account-> Local Computer -> Finish ->Ok
Then Expand them and check if you have any certificate with that name in the personal and trusted Root Certifications Authorities stores.
If you have export them to a folder for backup purposes, then remove them.
Since you are trying to access through a web browser the problem can be related with the address name a not with your computer.
But if can give us pictures of your steps will be more easy to identify the problem.
Regards
D.
You also can check if the certificate was installed in your computer and your computer is reading the certificate from ýour certificate store.
You have two ways to conforming this, through the IE properties and through MMC, I choose the MMC way.
So go to Run -> And write MMC (a GUI will open) ->File->Add/Remove Snap in-> select Certificates -> Add-> Select My user account-> Finish
Then repeat the steps but in the last one choose Computer Account-> Local Computer -> Finish ->Ok
Then Expand them and check if you have any certificate with that name in the personal and trusted Root Certifications Authorities stores.
If you have export them to a folder for backup purposes, then remove them.
Since you are trying to access through a web browser the problem can be related with the address name a not with your computer.
But if can give us pictures of your steps will be more easy to identify the problem.
Regards
D.
ASKER
I don't know what happened or even if I did anything, it stopped and hasn't returned. I split the points because the info was helpful and good to have. THanks all.
ASKER
Sorry for the lack of info. The client is using, primarily, IE 11. Occasionally uses Chrome. They get mail strictly via the Comcast website. The certificate starts with Godaddy and it goes down 4 or 5 levels to *.tremorhub.com.
Thanks,
jwhite