Solved

When files are deleted from mapped drive

Posted on 2015-01-03
10
147 Views
Last Modified: 2015-01-04
An user connects to the company Terminal Server (W2008) and run application programs such as Word/Excel/Outlook/Quickbooks. She accidentally deleted a few files from the mapped drive (Q:).
When  I opened the recycled bin on user's desktop  (in the Terminal Server), it only shows deleted files from C:\xxx.
The mapped drive Q is tied to the shared folder from QuickBooks Server on the same network.
Is there a way to recover deleted files other than from backups?
0
Comment
Question by:sglee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
  • 2
10 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 250 total points
ID: 40529713
The Recycle Bin doesn't cover mapped drives unfortunately. Check to see if you have Shadow Copies enabled on the server where the Q: drive is shared from as you may be able to recover the files from there. Otherwise you're out of luck and wll have to restore from backups.
0
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 40529714
When you delete a file or folder on a mapped server drive, you get a message "Are you sure" and then when deleted, it is gone.

If you have some server recovery tool already in place or shadow storage, you may find the file / folder there,

Otherwise, you need to restore from a recent backup. This is a Server, hopefully you will not respond that there are no backups.
0
 

Author Comment

by:sglee
ID: 40529717
How can I check to see if Shadow Copy is enabled?
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 
LVL 95

Expert Comment

by:John Hurst
ID: 40529722
You can see the setting in Computer Management

http://technet.microsoft.com/en-us/library/cc771893.aspx
0
 

Author Comment

by:sglee
ID: 40529726
It show "Disabled". I did not enable it when I set this server up.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40529730
Then you do not have Shadow Copies.

So now you need a recent backup.
0
 

Author Comment

by:sglee
ID: 40529734
If I enable it, how does this work? How many copies does it keep?
0
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 40529738
For the use and time kept of Shadow Copies, please see this additional Microsoft TechNet Article.

http://technet.microsoft.com/en-us/library/cc771305.aspx
0
 
LVL 24

Assisted Solution

by:VB ITS
VB ITS earned 250 total points
ID: 40529740
When you enable Shadow Copies you will be prompted to allocate an amount of disk space (set to 10% of the disk size by default) you want to reserve on the disk for Shadow Copies. You then just need to configure the schedule for the Shadow Copies to run. You can have it run multiple times a day (I usually configure it to run at 10AM and 3PM) or just once per day, whichever suits you. The default schedule is set to create two copies a day - one at 7AM and another at 12PM.

When you want to restore a file/folder you simply right click on the file/folder then click on Restore previous versions. You'll then be presented with a list of the available versions you can restore the file/folder from.

Just keep in mind that the more copies you configure, the more space the Shadow Copies will take up on the disk so you may find at times that you won't be able restore files from as far back as you'd like.

To configure Shadow Copies please see this article: http://technet.microsoft.com/en-us/library/cc771893.aspx

If you don't have much space on the disk that hosts this Q: drive then you can look at moving the Shadow Copy storage to a different location. See the Move the volume shadow copy storage area to a different volume section here: http://technet.microsoft.com/en-us/library/dd364933(WS.10).aspx
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40530104
@sglee  - Thank you and I was happy to help.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question