Solved

Win 8.1 - Parallels 10: Windows Explorer will not start

Posted on 2015-01-04
2
340 Views
Last Modified: 2015-01-05
When booting Mac OSC Yosemite from cold start, followed by Windows 8.1 - cannot start WIN 8.1 Windows File Explorer. Quit/Restart Parallels Desktop does not help. Will not start from WIN 8.1 desktop either. Other WIN 8.1 / Office 2007 programs start OK.

Is this a Parallels 10 issue? If not, can I reinstall WIN 8.1 (and how - from CD?) without losing MS Office 2007 data.
0
Comment
Question by:MARSPATH
2 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40530775
Did you try shutting down the Windows 8.1 VM in Parallels completely? See the Shut Down Windows section in this article if you need the steps to do so: http://download.parallels.com/desktop/v9/ga/docs/pt_BR/Parallels%20Desktop%20User%27s%20Guide/32827.htm

If you can't shut it down try using the Stop command instead, then fire up the Windows 8.1 VM again.

If the above still doesn't fix File Explorer then boot up Windows 8.1 in Safe Mode (tap F8 repeatedly during the boot process) then run the sfc /scannow command in an elevated Command Prompt.

Worst case scenario we can do a Refresh of Windows 8.1 but I believe you will need to reinstall your programs when doing this. You will not lose any of your files though.
0
 

Author Closing Comment

by:MARSPATH
ID: 40531566
Shut Down Windows - the first suggestion worked! Good to know that.

Thanks for your support
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The default behavior of the User Account Control (UAC) dialog is to disable (gray-out) the rest of the desktop when prompting for elevation. This is known as secure desktop. There are reasons that you may want to disable this secure desktop behavior…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now