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Outlook 2013 asking for password

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Last Modified: 2015-01-20
I installed outlook 2013 on a workstation (win7) - I connected the user to the server (Win 2008 sbs)  and configured outlook to the local user. I.e Lulu.local. They don't use their email for external use only for internal and accessing public folders. I connected a pop3 account to all the pc's aswell. The pop3 account is fine and accepts the password but the local account continually asks for a password for lulu.local. I type in the users password - click on remember password, after about 4 times of doing it it goes away them pops up a little later. Have followed some stuff on the net but nothing works.
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Jian An LimSolutions Architect
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Top Expert 2016

Commented:
the topic is tag wrongly, this is more like an email related question.
let me summarise your problem.

you have SBS 2008 (exchange 2007), and they have an email address of xxx@lulu.local
their usage of email is internally only (no external usage)

you connect on pop3 (how pop3 connect public folders?) only?
what do you mean local account?
don't all your workstation joined to the domain?

I need a bit more clarity from you.
If you can attach some screeshot that will definitely help to clear things out.

Author

Commented:
fair enough - 1. When setting up outlook it automatically sets up an exchange account because they are part of the domain. In other words outlook places the username and local account and you just press next. After that i go into settings and add another account (pop3) so they have 2 inboxes. One person then flicks emails from the inbox of the pop3 folder into relevant public folders so they can be actioned. We block external mail sending from the individual so that only mail can be sent from pop3 account. (This is how the owner wants it???)

2. The password problem is because of the 2 accounts I think . As you can see from the attached - it says connecting to...pop3 account, but is asking for the password of the local exchange account or domain windows name.
domain.png
Jian An LimSolutions Architect
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Top Expert 2016

Commented:
strange problem
how about if you setup them individually (just a testing)

is this a single user profile issues or happen to every OUtlook 2013?


how do you setup your email account settings? (I assume you setup your default to the POP account)

Do you by any chance have a web proxy in place?

Author

Commented:
tried individual - All the outlook 2013 pcs (x3) yea pop 3 is defualt. No web proxy inplace. Just normal company web
Jian An LimSolutions Architect
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Top Expert 2016

Commented:
can you just setup pop without the exchange mailbox?
i want to know how the POP been done.

obviously, i want to know whether it still prompt you for the password
if not, then i will add the exchange mailbox later.
Network Administrator
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Commented:
This one is on us!
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