Solved

Clear Browsing History Greyed Out Internet Explorer - SBS 2008 Domain

Posted on 2015-01-05
3
236 Views
Last Modified: 2015-01-05
After rebuilding/upgrading a Win 7 PC we can no longer delete browsing history within internet explorer (11) - The option is greyed out

The user PC in question is a SBS2008 domain admin where the PC sits, no other users are affected, other users who aren't admins have the option no problem.

I've checked the local policy of the PC using gpedit.msc, all options were not configured, I tried switching them all to 'disabled' (then restarted) which didn't make any difference. The user was previously on a WinXP machine using Chrome and I.E 8 - There were no issues before we upgraded the OS

Guidance appreciated
0
Comment
Question by:MadPC
  • 2
3 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40531269
Check the following  area in the registry while logged in as the affected user:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel

Is there a DisableDeleteBrowsingHistory value in there and is it set to 1? If so, set it to 0, then log off and log back on to see if it fixes the issue.
0
 
LVL 1

Author Closing Comment

by:MadPC
ID: 40531280
Thanks for that!

I found the value under HKEY_LOCAL_MACHINE after doing a search in the reg for DisableDeleteBrowsingHistory

All good now :)
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40531283
Ah it was in HKLM. Glad I could help either way!
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Now-a-days, indirectly, postal services have been replaced by email services. Yes, whenever we hear the word "email" a lot of people only think of gmail. Some people still think that email and gmail are one and the same thing :-). Let's see some …
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now