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Chris ColemanFlag for United Kingdom of Great Britain and Northern Ireland

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Server 2012 - No client or server web access.

Since today no users can access web pages.

For Example, I can ping www.google.com from the server but cannot open it's web page.

Email access is working as usual, .

We have rebooted the server but no configuration changes since last boot up.

Help.

Chris Coleman.
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James
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Have you tried rebooting your router/firewall?


Regards,

JBond2010
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CitrixChris
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Make sure that your router/firewall has the latest firmware updates.


Regards,

JBond2010
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Tried a different browser - still no dice.

Actually with the Google browser autocomplete in the search bar seemed to work sometimes but then could not open any autocomplete results.

This probably means that the Google browser is using an IP (WITH AJAX) ..

Thanks.
Have you rebooted your router/firewall?
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- Have done the following -

rebooted router, rebooted server, , reset IP, tried different browser.

Also attempted to access Google webpage using IP http://64.233.167.105/ - which failed.

I'm beginning to think this is not a LOCAL issue. I can return to the site tomorrow with a laptop and plug directly into the router bypassing the server.
     I should get the same problem, if not its a server issue.


Thanks.
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Hi,
    already using the Google DNS on that system and have been for some time.

Actually have had problems accessing Google's DNS form here (different physical locations) before Christmas.

Currently running wireshark from a remote session to the server, will post some results when they make some sense to me.


Thank You.
Hi - I have attached a screen dump of a partial wireshark log -

It appears that a lot of retransmissions are taking place .. ?

Thanks Chris.
Screen-Shot-01-05-15-at-04.jpg
I still don't get if only the server has no access to the internet or users (clients) or both.

You said  nothing changed, router/firewall rebooted, server rebooted, reset IP (don't know which one: server or router) and that you try a different browser.

Have you try to check the machine for viruses and spyware?

Bringing another computer to the environment can help, if the computer is not able to open the desired page then it will mean there is a problem with the setting within your LAN.  This could be firewall, gateway setting or DNS settings.
Thanks Guys.
Oh missed a bit --

In the end it was found that the ISP had disabled :80 because the customers 'payer of bills' was not returned from Christmas break and they had missed a bill payment.

It seems strange that an ISP (BT) would recourse to this rather than just disconnect the service altogether, wonders never cease.