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spacing removed from Word doucment

Posted on 2015-01-05
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Last Modified: 2015-03-03
Word 2010
Windows 7 Pro 32 bit

I created a simple Word document (text only).  I opened it numerous times to edit.  The document remained in tact.  Today I opened it (and a few other documents) and all of the spacing between words was gone.  

In the attached file I have reinserted the spacing in page 1 and 2.  I left the remaining pages as I found them. I tried opening the file in Word 2013 and the same issue displays.
CSHA-Accountable-Plan.docx
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Question by:Lindahq
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Expert Comment

by:John Hurst
ID: 40531705
I am not sure what you did, but the bullets are different styles:  Normal, List and Heading. The paragraph styles are different.

So pick a style for your bullets and then set the paragraphing.

Once the style is uniform for bullets, it should not change. Use Normal for regular paragraphs.

I think you must of somehow changed a style. This is easy to do and it is easy to correct.
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Author Comment

by:Lindahq
ID: 40534459
I did not change the style.  I worked in the file.  I saved the file. I closed the file.  I opened the file and the spacing was missing.
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LVL 90

Expert Comment

by:John Hurst
ID: 40534710
The styles are all different and even though you may not have changed the styles, you do need to unify the styles to one to fix the issue.
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Author Comment

by:Lindahq
ID: 40535868
I researched MS KB and found this was an issue between Word 2007 and 2010 that was supposed to have been fixed in a 2007 update released in 2008.

"When you save a file in Office 2010, and then open it in an unpatched version of Word 2007 this may cause the document spaces to disappear. It is important to ensure Office 2007 users are patched with the latest update before opening files in 2010.  It can also happen if you create a .docx, and then open it in an older version of Word, and accidentally save is as .doc file."
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LVL 90

Expert Comment

by:John Hurst
ID: 40536009
"When you save a file in Office 2010, and then open it in an unpatched version of Word 2007 this may cause the document spaces to disappear"

I can understand how this could happen but my experience with Word is that this kind of behaviour would be much less likely if you had one style for similar paragraphing. The document you gave us had multiple styles contributing to the issue.
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Accepted Solution

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Lindahq earned 0 total points
ID: 40634401
I found the answer.  I was mistaken.  The document was created in Word 2007, saved, then opened in Word 2013, saved and the opened again in 2007.  That was when the spacing disappeared.  I found an MS KB article about this issue.
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Author Closing Comment

by:Lindahq
ID: 40641322
The issue was not resolved by the experts.
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