Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Dropbox & redirected folders

Posted on 2015-01-05
6
Medium Priority
?
358 Views
Last Modified: 2015-01-06
Hi
I have workstations that were in a windows server 2008 domain
The user folders are redirected to a server volume
I removed the workstations from the domain and configured to use local user accounts
Now Dropbox doesn't appear in the taskbar anymore.
There is folder in favourites, but its contents is static (no sync indicators)
I uninstalled and then reinstalled Dropbox but that made no difference
Any ideas
Thanks
Yann
0
Comment
Question by:Yann Shukor
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 14

Expert Comment

by:ThomasMcA2
ID: 40531783
If it does not appear in the taskbar, then the service/job is no longer running. Try to start it manually - do you get any errors?

Also, changing Dropbox to use a different folder (such as a local one instead of one on the server) will probably lose all archive history. The old files are no longer in their original location, so the Dropbox service/job will delete them from the Dropbox servers, and create new ones that point to the new local path.
0
 

Author Comment

by:Yann Shukor
ID: 40532124
Thanks for the reply
There is no Dropbox service
When execute the .exe nothing happens

I don't see what I could change since I can't access the preferences
0
 
LVL 14

Expert Comment

by:ThomasMcA2
ID: 40532183
Check the Windows logs for errors: right-click on My Computer > Manage > expand System Tools on the left side > Event Viewer > Windows Logs > Application > look for Dropbox in the Source column

It may help to create fresh entries in the log by launching the .exe again, then follow the above steps to view the log.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Yann Shukor
ID: 40532912
Hi

Nothing in the App or system logs

thanks
yann
0
 
LVL 14

Accepted Solution

by:
ThomasMcA2 earned 2000 total points
ID: 40533361
It may help to do a more thorough uninstall by removing (or renaming) the existing local Dropbox folder. The fact that it already exists during a reinstall may cause the installer to skip some steps. So uninstall again, make sure you have a backup of the user's files, then remove or rename the existing dropbox folder, then install again.

If that doesn't help, the next step is to contact technical support at Dropbox.com.
0
 

Author Comment

by:Yann Shukor
ID: 40534892
Thomas
Thanks for your help
What I had, inadvertently, omitted was that I had copied the domain profile into the local profile in order to preserve the users' environments
The Dropbox key within the directory was still assigned to the previous (domain) user, and thus the reinstallation wasn't able to set things right
I modified the permissions to the Dropbox subkeys, deleted them and then reinstalled Dropbox
voilĂ , it is now fixed.

cheers
yann
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A procedure for exporting installed hotfix details of remote computers using powershell
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question