Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Windows 8 RDC Issues When Conecting to SBS 2008

Posted on 2015-01-05
1
Medium Priority
?
33 Views
Last Modified: 2016-01-30
I have Windows 8.1 Pro running on my desktop computer and on my notebook.  Both are fully patched and updated.  I can connect to an SBS 2008 server remotely from the notebook, which has mstsc.exe with a version number of 6.3.9600.16384.  I am unable to connect to that server from the desktop, which has mstsc.exe version 6.3.9600.17415 installed.

Both computers have the same URL entries in IE 11 in the Compatibility View and for Trusted Sites.  The only thing I noted when I first tried to connect to the SBS 2008 server from the notebook was a popup that said in order to make the connection I had to install something.  I was in a hurry so I just clicked through to get the connection established and now I wish I had noted what it was that I installed to make things work from the notebook.

Exhaustive research has not revealed anything useful in trying to resolve this issue on the desktop computer.  I have tried to delete mstsc.exe on the desktop computer and replace it with the earlier version from the notebook (after saving a copy of the newer version, of course) to see if that is the problem but Windows is being super protective and not allowing that to happen.  An additional complication on the notebook - a Lenovo X1 Carbon Gen 2 - is that the server desktop comes up in a window that is only about 1/4 of my screen size.  This makes it difficult to work with that small of a display.

Thanks in advance for any assistance you might have.
0
Comment
Question by:ranvest
1 Comment
 

Accepted Solution

by:
ranvest earned 0 total points
ID: 40532130
I have stumbled upon the solution to both issues through sheer stubbornness, it seems.  On a whim I decided to try InPrivate Browsing in IE 11 from the desktop computer and that allowed me to complete the remote desktop connection to the SBS 2008 server successfully.  Strangely enough, after I posted this question I started having issues connecting from the notebook as well, but InPrivate Browsing resolved the issue there, too.

With respect to the small remote desktop window on the notebook, the answer was to temporarily change the screen resolution from 2560 x 1440 (the recommended resolution for the X1 Carbon) to 1600 x 900.  I hope this information helps someone else down the road.
0

Featured Post

[Webinar] Cloud Security

In this webinar you will learn:

-Why existing firewall and DMZ architectures are not suited for securing cloud applications
-How to make your enterprise “Cloud Ready”, and fix your aging DMZ architecture
-How to transform your enterprise and become a Cloud Enabler

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question