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Is there a way to give right to Remote Control other user session on Terminal Server to the user without Admin rights?

We have a Terminal Server - one of the users (accountant) needs to train other users on some features of the software.

Is there a way to give this user right to Remote Control other user session without giving him Admin rights?
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pyotrek
Asked:
pyotrek
1 Solution
 
Spike99On-Site IT TechnicianCommented:
You can use the Terminal Services configuration manager to fine tune access to user sessions.

At the run line just type in tsconfig.msc (I don't think that works in server 2012, though). Then, view the properties of the RDP-TCP connection.  Under the permissions or security tab, you should be able to grant users or groups access to perform certain tasks like remote control sessions, end sessions, etc.

This page has a description of the different permissions you can add:
http://technet.microsoft.com/en-us/library/cc753032.aspx

They need to have "query" and "remote control" rights at minimum to find & shadow users.  You could make a shortcut for the TSAdmin & put it somewhere the accountant would see it.  I believe the paths to TSADmin in server 2003 & 2008 are:
C:\WINDOWS\system32\tsadmin.exe for Server 2003
C:\WINDOWS\system32\tsadmin.msc for Server 2008

Note that any sessions that are active when you make this change will not be effected by the change:  that accountant wouldn't be able to shadow any of the users on the server until they have logged off & back on.  It would also be best to create a group to manage those permissions. Even if there's only 1 user in the group, if that person ever leaves, you just need to add the new person to that group to give him or her the same rights.

If you have a server 2012 terminal server, you'd have to use the RDS Management tools instead of TSConfig.

If the accountant is going to shadow users from his PC & not from the TS, you'd have to install the remote management tools for his OS.  

Here's the one for Windows 8:
http://www.microsoft.com/en-us/download/details.aspx?id=28972

Windows 8.1:
http://www.microsoft.com/en-us/download/details.aspx?id=39296

Windows 7 (for managing Server 2003 & 2008 machines):
http://www.microsoft.com/en-us/download/details.aspx?id=7887
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pyotrekAuthor Commented:
Thank you
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