Solved

How to tell why the Win2003 servers shut down?

Posted on 2015-01-05
8
161 Views
Last Modified: 2015-01-22
I have about three 2008 servers and five 2003 servers. Two of 2003 servers (one is AD) got shut down by themselves last night sometime after about 11:30pm. I didn't notice until this morning. I successfully booted them back without any error or message in the Event Viewer. So I'm still puzzled about the reason of their shutdown. All other servers connecting to the same UPS are just running without interruption.
Can you help figure out?
0
Comment
Question by:Castlewood
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 167 total points
ID: 40532557
Have a look at the System log in Event Viewer for event ID 1074 as this will tell you what application or user has initiated the shut down.

More information for this event can be found here: http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=1074&EvtSrc=User32&LCID=1033

If you can't figure it out from the log, post the contents of this event ID here for us to review.
0
 
LVL 13

Assisted Solution

by:Mark Galvin
Mark Galvin earned 167 total points
ID: 40533319
Windows Update? Hardware issue? Over heating?
0
 
LVL 3

Assisted Solution

by:v_2abhis2
v_2abhis2 earned 166 total points
ID: 40534524
Look for event ID 6008 in system Logs  or Event ID 1074, This would tell you if the system crashed or it was rebooted, then from there build your analysis by looking at the events logged before these 2 events.
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:Castlewood
ID: 40536784
I did find both 2003 servers have event ID 6008 in their system log. There is no 1074.
What mostly surprises me is both shutdown time is just 30 seconds away. How could that happen?? I'm pretty sure that was not caused by Windows Update because it is configured to update manually instead of automatically for these two servers.
This really puzzles me. What do you think?
0
 
LVL 3

Expert Comment

by:v_2abhis2
ID: 40536820
Check for minidump file that is usually configured on the system and is located at c:\windows\minidump and follow the following KB article to analyze the issue for the system crash

Microsoft KB article number 315263
0
 

Author Comment

by:Castlewood
ID: 40540519
I found only one file mini101008-01.dmp dated 10-10-2008 which obviously is not by the recent shutdown event.
Why could the two servers shut down by themselves within just 30 seconds away?
0
 

Author Comment

by:Castlewood
ID: 40565520
You wouldn't believe this...
It ends up to be the UPS. Here is the catch: there are multiple separate module in the UPS. The black-out just happened to be the module where my two 2003 servers plugged into, while others remained normal.
This is so rare.
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40565543
Rare indeed, but it does happen. Glad you were able to find out the cause of the issue.

At least now you can troubleshoot these sort of problems if it does ever happen again! :)
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question