Link to home
Start Free TrialLog in
Avatar of bhamilton3180
bhamilton3180Flag for United States of America

asked on

a file in the running process's keeps popping up after a boot or reboot called "kkqoqshl.exe",

having an issue with a windows 7 professional desktop. a file in the running process's keeps popping up after a boot or reboot called "kkqoqshl.exe", is is tied to google chrome. chrome is then running in the background with about 8 to 10 of these sessions running slowly eating away the processor speed. i have run ADWCleaner, Malwarebytes, OTL by oldtimer and have come up with nothing. i want this process to be shut off to i can get the computer memory back. when i right click on file in task manager and tell it to open location i get this "C:\Users\n.lynch.NL\AppData\LocalLow\EmieUserList\fxrhjagijy\Yjxamfzp" . i deleted this and it keeps coming back. any suggestions on how to fix this? i even downgraded from IE 11 to IE 10 because one log suggested i do that and that didn't work.
Avatar of it_saige
it_saige
Flag of United States of America image

Sound's like a rootkit or other type of malware.  Have you attempted to run Combofix on this system?

-saige-
ASKER CERTIFIED SOLUTION
Avatar of NVIT
NVIT
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of bhamilton3180

ASKER

thank you
Hi bhamilton3180...
Thank you for the update. I'm glad I could help.
I downloaded the RogueKiller application. I thought it was a free program so I executed it although I was confused because it changed its name to reimage repair or something like that. It went through a process which I thought would fix the issues but after all that, it wants money to complete the repair. That doesn't make me happy....
I am thinking I may just restore this system to factory settings. I have already backed up any necessary data from this system.
roguekiller is free - and does not change it's name
you are heavily infected  it seems
did autoruns  help?  and what did you find?
sorry I did not try the autoruns. I ended up reinstalling windows and am just now up and running. What antivirus software do you recommend now? Is Avast any good?
pabrann  - if you wan tyot ask a question - open one for yourself plse!