chima
asked on
MS Outlook
Hello,
We use Outlook at home, and we can't access the outlook.com website. The return message is that the web page is not available. My wife can access it from her job. I can't because it is blocked.
I have reset my wifi, cleared my browser's cache (IE, firefox, Chrome), disable my antivirus firewall, and still I can't get access. From what my wife found on their web site, is that others are having the same problem.
Might the coming of the new year 2015 have an affect? Any suggestions to solve this problem?
PS, I can't see how many points will be issued for this questions. Has this changed?
We use Outlook at home, and we can't access the outlook.com website. The return message is that the web page is not available. My wife can access it from her job. I can't because it is blocked.
I have reset my wifi, cleared my browser's cache (IE, firefox, Chrome), disable my antivirus firewall, and still I can't get access. From what my wife found on their web site, is that others are having the same problem.
Might the coming of the new year 2015 have an affect? Any suggestions to solve this problem?
PS, I can't see how many points will be issued for this questions. Has this changed?
ASKER
John, thank you for responding. I flushed out the dns. The results are the same. It is strange that my wife was able to access outlook from her computer, using firefox. I do the same as she did and it does not work on my computer.
If you have any other suggestion, I would appreciate your help. I'll keep looking elsewhere.
If you have any other suggestion, I would appreciate your help. I'll keep looking elsewhere.
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SOLUTION
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ASKER
Thank you for the help. I meant to get to your suggestions/solutions. Then Microsoft sent me an email to my other email account whereby I was able to request for a security "code." With that I was able to display the page and login. I guess this is MS way of preventing hackers.
There has been issues with the outlook.com of late..
Try to force a full refresh by using the CTRL+F5 simultaneously.
also try clearing the temp files and cache & cookies on your browser..
In addition u can also check to access is with the IP - 132.245.92.194
also try to flushdns..
>press the windows key +letter r
>type "CMD"
>start typing "ipconfig /flushdns"
Try these and check if it's still a problem..
Thanks & Regards
John Chris