Solved

iPad forgotten password

Posted on 2015-01-06
3
172 Views
Last Modified: 2015-01-26
Elderly couple forget Password but don't want data

How to wipe to factory settings ?
0
Comment
Question by:feck1
3 Comments
 
LVL 35

Accepted Solution

by:
Kimputer earned 250 total points
ID: 40533733
Here's Apple's official document regarding this issue: http://support.apple.com/en-us/ht1212
0
 
LVL 13

Assisted Solution

by:Ugo Mena
Ugo Mena earned 250 total points
ID: 40533743
You will need to connect the iPad to a computer, either Mac or PC to reset to factory settings using iTunes application.

Launch iTunes on your computer. (It may automatically open when you plug your iPad into your PC or Mac.)
The iPad will show up under the devices tab on the left side of the screen.

Click on the iPad icon on the top left

Click on the "Restore" button.

iTunes will prompt you to confirm that you really want to restore it to the factory default settings.

Choose "Restore and Update".

The process will take a few minutes during which the iPad will reboot. Once it is finished, the iPad will appear the same as when you first received it.

Apple tech note can found here: http://support.apple.com/en-us/HT1212
0
 

Author Comment

by:feck1
ID: 40534758
Cool. That sounds simple
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
will Office 365 be compatible for iPad 4 68
Save Password on Citrix Mobile Receiver 1 70
CSS not updating in FF and ipad 6 65
iPhone Mail: manually checking ALL email 3 60
What's a UDID? If you're involved in developing, testing, or even reviewing an iOS application that's in beta, then at some point you may need to know the UDID for any iOS devices that you'll be testing on. What's the UDID? It stands for Unique Dev…
Learn about the eCommerce marketing trends for the year ahead.
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now