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Not receiving email from my external Client

Posted on 2015-01-06
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Last Modified: 2015-01-18
Hi,

I am new on this forum. I have problem looking expert help.  how I can check stuck email in exchange 2007. or undelivered email in exchange 2007. Few of user in my company not getting email from one of our external email address. for example user used to generate report using third party  web site and then it automatic send email to user using email address. e.g Clientmanagement@xxx.com


I have checked Spam filtering system nothing is there. please help how to track email or message delivery in Exchange 2007

Thanks  in advance.

Ramay
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Comment
Question by:Asif Naeem
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9 Comments
 
LVL 40

Accepted Solution

by:
als315 earned 500 total points
ID: 40535104
You can use Toolbox (Exchange Management console - Toolbox),  where you can view queues, track message flow, etc. Very good article you can find here:
http://www.msexchange.org/articles-tutorials/exchange-server-2007/management-administration/exchange-2007-message-queues.html
0
 

Author Comment

by:Asif Naeem
ID: 40535251
Hi,
Many thanks for replay.  it is realy help full but when in use Queue viewer I am geting error message ( the queue viewer on computer has faild  with an exception " Access Denied"

Regards
Asif
0
 
LVL 40

Assisted Solution

by:als315
als315 earned 500 total points
ID: 40535765
You should be in Exchange Organization Administrators group:
http://msdn.microsoft.com/en-us/library/cc505925.aspx
May be Exchange View-Only Administrators will be enough, but in this case you will not be able to clean queues
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Author Comment

by:Asif Naeem
ID: 40537551
Hello,

Thanks for this Excellent Solutions. I can access Queue Viewer.

Regards
Asif
0
 
LVL 40

Expert Comment

by:als315
ID: 40538510
You are welcome
0
 
LVL 40

Expert Comment

by:als315
ID: 40539634
You should close this question if you are satisfied with an answer. Look at EE article:
http://support.experts-exchange.com/customer/portal/articles/608621
0
 

Author Comment

by:Asif Naeem
ID: 40541855
I've requested that this question be closed as follows:

Accepted answer: 0 points for Asif Naeem's comment #a40537551

for the following reason:

The solution is exactly what i was looking to resolve the issue,
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