Why do I get the error: "Windows can't search for updates" with error code C000009C?
Posted on 2015-01-06
A customer brought in a laptop that every time it was started it would try to run updates and then always revert. I got it to stop doing that, but now when I attempt to run updates it always says that it could not search for updates with the error code C000009C.
I have run the update readiness tool, made sure that the windows update service and the background intelligence service is running, and deleted the SoftwareDistribution folder in windows, but this has not made a difference.
A little help on this issue would be appreciated.