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Some users not receiving non delivery reports.

Posted on 2015-01-07
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Last Modified: 2015-01-13
Hi,

Can you please help me with this question. I got reports from our users that they are not receiving non delivery reports. I checked Exchange 2010 and the Non delivery Reports are enabled on the Default domain.

The users use alot of shared mailboxes and have stated they need to receive these delivery reports.

I've attached a screenshot of after running the "get-remotedomain" cmdlet.
remote-domain.jpg
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Question by:makel2
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Accepted Solution

by:
Satya Pathak earned 500 total points
ID: 40535209
internal or external if you are facing an issue with internal i would suggest you to check anti virus it might be possible they are blocking some emails


if its is external you will have to check your getway rules .
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Author Comment

by:makel2
ID: 40535361
I've just been double checking with user it looks like it might be internal. They are trying to send test email messages to an incorrect external domain name. I just tested and I got an undeliverable message.
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Author Closing Comment

by:makel2
ID: 40546154
Yep it was a TLS problem on our email gateway systems
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