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AV risks from remote access

can anyone provide a realistic view on the risks to a corporate laptop computer when connecting to a remote access network/server via tools such as vmware view and/or citrix? we are coming from the angle the risk of the remote access network infecting our laptop with malware and vice/versa (our laptop infecting their network)? Unsure if the connection is locked down in such a way that transfer of viruses is practically non-existent.
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pma111
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pma111
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JohnBusiness Consultant (Owner)Commented:
The company laptop should have top grade antivirus. In terms of the remote network infecting the corporate laptop, the risk is low if the user has good common sense. Users are not hapless victims of virus attacks.

If your computer is protected as above and the user has good common sense, the risk of transmitting a virus back is very low.

I am a business consultant with my own computer. It does not have any viruses, I do not pick up any viruses from any of my clients, and I do not transmit viruses back.
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pma111Author Commented:
often these remote access services seem to prohibit any local drive mappings, so is it even practical for a malware to be transferred to the remote access server from the local laptop, and vice/versa?
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JohnBusiness Consultant (Owner)Commented:
Mapping folders is a restriction and permission thing rather than virus related. If your user cannot map a drive and if your user is normally careful, there should not be any issues with viruses. As I note, I do this regularly and do not experience issues.
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McKnifeCommented:
Vmware view and Citrix. So you have a connection established from your machine to a (virtualized) OS on a remote network.   To answer "what are the chances that I get infected" you would have to look at possible infection ways. Those are usually through code hosted on the remote machine but executed at your machine... - now how would that happen? Are you transferring code to your machine? If not, it is very unlikely to happen, with or without anti virus on your machine.
If you don't transfer files/code to execute on your machine, it could only happen in the rare case that the transmission protocol itself endangers your client, so if there's a security vulnerability in your citrix software's client component that would let your machine interpret datastreams in a malicious way. That's far from being realistic. So no, normally without data transfers, there's no danger.

The other way round, if you redirect your drives to the remote computer and willingly execute a virus on the remote system, of course you could be lucky and infect that machine, but that would be under your control.
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KorbusCommented:
Using remote control software is CERTAINLY more secure that using say... a VPN connection.  That being said, even if it were impossible for a virus to be transmitted across such a connection,  keyloggers and other forms of illicit monitoring software on your remote machines can still be potentially dangerous when using remote control software.
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pma111Author Commented:
can you elaborate why?

>Using remote control software is CERTAINLY more secure that using say... a VPN connection.
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KorbusCommented:
When you are using a VPN connection, you are, in effect, plugging the machine into your LAN.  This will allow it to bypass all external firewalls, and provides a potentially infected system with a FULLY open connection to your network.

With a remote control connection, you are NOT opening your network to that kind of attack.  Rather, the only link between your system and the network is the remote control connection.  The various types of communication over a remote control connection are FAR more limited, than over a VPN, in particular because communication is ONLY listened to by the remote control server.  More simply, a remote control server is just NOT going to respond to requests that say ... a windows file server would.  It is these types of networking requests, that allows data/files to be written to your network, (which remote control does not do) are the usual vector for computer virus transmission.

Of course, if your remote control software has file transfer capabilities enabled, you will be loosing much of the protection mentioned above.
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