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import outlook 2003 pst file into outlook 365

Posted on 2015-01-07
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Last Modified: 2015-03-23
We are moving our company email to web-based outlook 365.  I know how to import the pst files from existing outlook 2007 and 2010 accounts into their new 365 accounts, but I don't know how to do it for outlook 2003.  It doesn't prompt me for the auto account setup for Exchange like the other versions do. Is it even possible to do this?
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Question by:maharlika
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The only way to have Outlook 2003 automatically set up an account is using custom .PRF files. The automatic account setup feature was introduced in Outlook 2007 to coincide with the release of AutoDiscover which was introduced in Exchange 2007.

With that being said, Office 365 only supports Outlook 2003 if you have the account set up as a POP or IMAP account, you can't configure it to connect to an Exchange account like you can with Outlook 2007 and onwards. Please see this article for confirmation along with the instructions if required.
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