We use Lync (currently 2010) for our messaging and conferencing. Our sales employees have run into several occasions where the prospect that they are presenting to have problems opening up the Lync invite due to the fact that the prospect's company uses Lync also. I.e. when the prospect clicks on the link, it tries to open and direct to their own Lync servers.
The workaround has been to have the prospect copy the hyperlink, paste into I.E. and add the ?sl=1 switch, forcing the use of the Lync Web App which uses our servers.
Management is very unhappy with this solution and wants me to find a way to force the use of the Lync Web App in all scenarios - i.e. have the link that is generated by the Lync server during the meeting request already have the switch appended. Is there a way to do this in Lync 2010?
If not, is there a way in Lync 2013 or in Lync Online (i.e. Office 365)?