Solved

Lync 2010 - force Lync Web App (/?sl=1/ switch)

Posted on 2015-01-07
1
139 Views
Last Modified: 2015-04-16
We use Lync (currently 2010) for our messaging and conferencing.  Our sales employees have run into several occasions where the prospect that they are presenting to have problems opening up the Lync invite due to the fact that the prospect's company uses Lync also.  I.e. when the prospect clicks on the link, it tries to open and direct to their own Lync servers.

The workaround has been to have the prospect copy the hyperlink, paste into I.E. and add the ?sl=1 switch, forcing the use of the Lync Web App which uses our servers.

Management is very unhappy with this solution and wants me to find a way to force the use of the Lync  Web App in all scenarios - i.e. have the link that is generated by the Lync server during the meeting request already have the switch appended.  Is there a way to do this in Lync 2010?

If not, is there a way in Lync 2013 or in Lync Online (i.e. Office 365)?

Thanks
0
Comment
Question by:fcummins
1 Comment
 
LVL 7

Accepted Solution

by:
Satyendra Sharma earned 500 total points
ID: 40644836
Unfortunately there is no fix for this in Lync 2013, and i had to deal with the same issue with my deployment :(

Options were
- Force Lync web app
- Have external participant sign-out of Lync and click the meeting join url and join as guest
- Setup federation with the other companies

In one of my deployment we ended up setting up federation with other vendor companies which is the easiest and cleanest solution.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
exchange, outlook 4 31
Outlook 365 crashing. 4 43
How to search a specific mailbox rule name in all mailboxes in Exchange 2010? 11 55
Info tab in iTune 9 21
Outlook Free & Paid Tools
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question