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Upgrading 7.1 to 7.5 XenDesktop fails when running the database upgrade script

Hi,

We are upgrading our XenDesktop environment from 7.1 to 7.6. Following the recommended steps when we ran the database upgrade script after launching Studio for the first time the DB upgrade appeared to complete OK but failed at the end with the following:
Error Id: XDDS:DA11D207

Exception:
Citrix.Console.Models.Exceptions.ScriptException Failed to upload database scripts
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.DatabaseUpgradeTask.UpgradeDatabases(IList`1 scripts, IProgressReporter applyDbScriptProgress, ITaskLogger taskLogger)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.DatabaseUpgradeTask.DoImpersonatedWork(Action work)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.DatabaseUpgradeTask.RunUpgradeTask(IProgressReporter progressReporter, ITaskLogger taskLogger)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.UpgradeTaskBase.RunUpgrade(IProgressReporter progressReporter, ITaskLogger taskLogger)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.ServiceUpgradeTask.RunUpgradeTask(IProgressReporter progressReporter, ITaskLogger taskLogger)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.UpgradeTaskBase.RunUpgrade(IProgressReporter progressReporter, ITaskLogger taskLogger)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.Upgrade.RunUpgradeTask(IProgressReporter progressReporter, ITaskLogger taskLogger)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.UpgradeTaskBase.RunUpgrade(IProgressReporter progressReporter, ITaskLogger taskLogger)
at Citrix.Console.DeliveryCenter.UI.Mmc.UpgradeResultPaneViewModel.UpgradeTask(IProgressReporter progressReporter, UserCredentials databaseCredentials)
at Citrix.Console.CommonControls.ProgressDisplay.GenericProgressOperationWithFeedBack.PerformOperationInternal()
at Citrix.Console.CommonControls.ProgressDisplay.ProgressWindowOperation.PerformOperation()
at Citrix.Console.CommonControls.ProgressDisplay.ProgressWindowViewModel.PerformAction(Action operationComplete)

DesktopStudio_ErrorId : UnknownError
ErrorCategory : NotSpecified

Inner Exception:
Microsoft.SqlServer.Management.Smo.FailedOperationException ExecuteNonQuery failed for Database 'CitrixXenDesktopDB'.
at Microsoft.SqlServer.Management.Smo.Database.ExecuteNonQuery(StringCollection sqlCommands, ExecutionTypes executionType)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.DatabaseUpgradeTask.ApplySqlUpdate(String script, DataStoreModel appliesTo)
at Citrix.Console.PowerShellSdk.UpgradeService.UpgradeTasks.DatabaseUpgradeTask.UpgradeDatabases(IList`1 scripts, IProgressReporter applyDbScriptProgress, ITaskLogger taskLogger)

HelpLink.ProdName : Microsoft SQL Server
HelpLink.BaseHelpUrl : http://go.microsoft.com/fwlink
HelpLink.LinkId : 20476
HelpLink.ProdVer : 11.0.3000.0 ((SQL11_PCU_Main).121019-1322 )
HelpLink.EvtSrc : Microsoft.SqlServer.Management.Smo.ExceptionTemplates.FailedOperationExceptionText
HelpLink.EvtData1 : ExecuteNonQuery
HelpLink.EvtData2 : Database

Inner Exception:
Microsoft.SqlServer.Management.Common.ExecutionFailureException An exception occurred while executing a Transact-SQL statement or batch.
at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType)
at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(StringCollection sqlCommands, ExecutionTypes executionType)
at Microsoft.SqlServer.Management.Smo.ExecutionManager.ExecuteNonQuery(StringCollection queries, ExecutionTypes executionType)
at Microsoft.SqlServer.Management.Smo.Database.ExecuteNonQuery(StringCollection sqlCommands, ExecutionTypes executionType)

Inner Exception:
System.Data.SqlClient.SqlException There is already an object named 'EnvTestServiceSchema' in the database.
CREATE SCHEMA failed due to previous errors.
at Microsoft.SqlServer.Management.Common.ConnectionManager.ExecuteTSql(ExecuteTSqlAction action, Object execObject, DataSet fillDataSet, Boolean catchException)
at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType)

HelpLink.ProdName : Microsoft SQL Server
HelpLink.ProdVer : 10.50.4000
HelpLink.EvtSrc : MSSQLServer
HelpLink.EvtID : 2714
HelpLink.BaseHelpUrl : http://go.microsoft.com/fwlink
HelpLink.LinkId : 20476

We've tried this thread but does not seem to work - http://discussions.citrix.com/topic/356640-site-upgrade-xendesktop-75-to-76-error-id-xddsc266bbdf/

I've googled for a few hours but don't seem to be getting anywhere.

Advice and suggestion welcomed.

Thanks

Damien

Vitor Montalvão

This problem is easy to solve in SQL Server (connect to the database and delete the schema 'EnvTestServiceSchema') but I don't know what is the impact in the XenDesktop.

Carl Webster

Does your database name have any spaces?
Do you have separate databases for Site, Config Logging and Monitoring or are they still in the default config of all 3 databases combined?

elthamcollege

ASKER

Hi,

thanks for the replies.

No spaces in database and yes it is still the default config of all 3 databases combined.

Thanks

Damien

ASKER CERTIFIED SOLUTION

Carl Webster

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elthamcollege

ASKER

Thanks for your input.

Carl Webster

The only issue I have seen with upgrading a default database where all 3 DBs are still in the 1 default DB is where a space is in the DB name. The monitoring DB will not work if it has a space in the name because the API that Director uses to read the monitoring DB crashes if there is a space in the DB name.

Ron Simpson

I have the same issue did you get a resolution on this?.