Solved

MS Office 2013 -Outlook-Categorize Icon does not display or function

Posted on 2015-01-07
5
215 Views
Last Modified: 2015-01-08
I am using MS Office 2013, and on the email section. I use the "Categorize" icon in the tags section of the ribbon to group my emails. However, it does not display on the ribbon even though it is already selected in the customize ribbon screen.
I have even placed the icon on the quick access toolbar and it is grayed out and it does not function when I click on it.

Any suggestions will be appreciated.

Ldufresne
0
Comment
Question by:Lou Dufresne
  • 3
  • 2
5 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40537188
Are you using an IMAP account? If so, categories are not supported in Outlook 2013 so you'll need to look at either changing it to a POP account or live without categories unfortunately.
0
 
LVL 1

Author Comment

by:Lou Dufresne
ID: 40538355
I will check this out tonight and let you know.

Can I just switch from IMAP to POP?
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40539026
Yes you should be able to (depends your mail provider), however you should have a look into the pros and cons of each and then decide for yourself whether swapping to POP is worth it. Generally speaking though, most people will agree that POP is inferior to IMAP.

The main difference between IMAP and POP is that with IMAP, the emails are stored on the server so any changes you make to your emails are reflected on all your other devices. e.g. if you delete an email in Outlook then you will see the email also deleted in webmail.

Whereas with POP the emails are downloaded and stored on the device itself. Any changes you make to your emails are local to that device only. e.g. delete an email in Outlook and you will not see it delete on your iPhone. Sent emails and custom subfolders you create aren't shown on all your other devices either.

My bit of advice is if you only access your emails via Outlook then you can swap to POP without any real concerns, however if you check your emails on a mobile device and Outlook then I would recommend you stick with IMAP.

You will find that most tech savvy folks (not saying all) would opt for IMAP over POP any day of the week.
0
 
LVL 1

Author Closing Comment

by:Lou Dufresne
ID: 40539422
Thanks. This is exactly what I needed to know. I appreciate you accurate help.

Ldufresne
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40539450
Happy to help!
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Leon
Software Metering within our group of companies has always been an afterthought until auditing of software and licensing became a pain point. Orchestrator and SCCM metering gave us the answer and it was an exciting process.
This article will shed light on the latest trends when it comes to your resume building needs. For far too long, the traditional CV format has monopolized the recruitment market.
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question