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mabehr

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unable to connect to third monitor after replacing hard drive

I have a Dell Inspiron laptop. I have two external monitors connected, one through a vga port and one through a USB connected Kensington Office Dock.

Everything was working fine until my SDD Hard Drive failed and I had to replace it with another. Now with the new hard drive when I try to extend the desk top with this 3rd monitor (through the Office Dock) I get the message: "Unable to save display settings".

Need help!
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Member_2_406981

I think you might have different Video drivers installed. Did you do a restore from official dell recovery dvd or did you clean install your windows and then install the drivers afterwards?

if you did the clean install way you might try to replace the drivers for your video-card with the same version that was installed before.
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Agreed with above. Would be my first thought as well. How was the drive replaced? Through new installation or restore from backup?
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ASKER

Drive was installed through a new installation and then I downloaded from the Dell site all drivers it said I needed.
Did you take any backup from the old drive?
Video drivers.
Dig up your resource recovery media discs from dell and load drivers\update.
If no backup from old drive, did you install same version of windows or another version of windows. It should be the same version of windows. then try to use the drivers that were shipped with the device. there should be a cd included with the drivers or an assistent was available which could build the recovery/driver dvds. So if you have this kind of -dvds try these.
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Aaron
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I had no backup of old drive. Haven't been able to access it yet as I need a usb to ssd drive attachment (coming). I did reload drivers with original install disks and what I've done now is to re-download all the video drivers from the Dell site for my particular machine.

I'm away from home now so haven't had time to restart and see if that fixed it or not.
In Device Manager - check Display Adapters. What driver is it using? Windows Generic or yours? Maybe you need to install ATI, Intel or NVidia extra app for this. Depends on the model of your video controller.
Also-
Check for the driver set for your Office Dock.
@Cashpanda - I already mentioned he should check the drivers for the Office Dock :) Guess it wouldn't hurt to check them twice ha ha
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I'll have to check all these questions when I get home later tonight.
@Arron: my b-- unrefreshed browser.
@Cashpanda - no worries it happens
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ASKER

I uninstalled and reinstalled the docking station and it worked.
Thank you!
@author glad to hear it!