Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

How do I correct "Incorrect Printer port detected?"

Posted on 2015-01-08
7
Medium Priority
?
1,418 Views
Last Modified: 2015-01-08
I have a laptop running Windows ME connected to a Lexmark X1290 that has been working fine until just recently and now when I attempt to print a document I get this error message: "Incorrect Printer Port Detected"  " The printer is designed to work with usb cables only.  The current setting is not set to usb port."  Yet, when I go into device manager is is showing that it is connected to the usb device.  The correct printer is set to default.  where is the settings to change the printer port?
0
Comment
Question by:beemmer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 5

Expert Comment

by:Aaron
ID: 40538201
What if you just uninstalled the printer/reinstalled the drivers and printer.
0
 
LVL 5

Accepted Solution

by:
Aaron earned 2000 total points
ID: 40538207
In "devices and printers" go to the "printer properties" under the "Ports" tab check to see what is there and if you can change the port to the USB. Otherwise just reinstall the printer.
0
 

Author Comment

by:beemmer
ID: 40538352
Do you know where I can find a driver for that printer?  I went to lexmark website and they do not show a driver for that version of windows and I tried several other places, including drivers Guide and the one they claimed would work didn't - when I tried to install it, it said that this printer does not support this version of windows.
0
Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

 
LVL 5

Expert Comment

by:Aaron
ID: 40538360
It won't do an automatic install if you just put it in another USB port? Or do you still have the disk? Did you try to change the port like I mentioned? I will take a look to see if I can find the drivers.
0
 
LVL 5

Expert Comment

by:Aaron
ID: 40538368
Here is the driver for windows 2000 you can see if that will work.

http://support.lexmark.com:80/lexmark/index?page=content&locale=EN&docLocale=en_US&segType=recommendedSegmentOS&userlocale=EN_US&id=DR15827

If not you can try the XP driver.
0
 

Author Closing Comment

by:beemmer
ID: 40538384
Ok I found the port settings and got it to print.  I don't know why I couldn't find it earlier. Guess I was just over-looking it.  Thanks for your help - it is printing fine now.
0
 
LVL 5

Expert Comment

by:Aaron
ID: 40538389
No problem, sometimes you get to looking for something a certain way enough times and you just get yourself stuck in that loop. You may have accidentally selected properties instead of printer properties or even preferences. Glad to hear that worked.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question