Outlook error

Posted on 2015-01-08
Last Modified: 2015-05-11
Hi we are getting a user that keeps getting a "configure the default e-mail client" when the user logs on to there machine. When they click the ok button on the message it goes away and the user can open up outlook with no issues.  We upgraded from 2010 to office 2013  
tried this
Question by:wayne3597
  • 2
  • 2

Accepted Solution

Veerappan Sundaram earned 500 total points
ID: 40538263
Do you have roaming profile for your users?
if yes, please check whether it loads Temp profile every time.


Author Comment

ID: 40538269
no roaming profiles

Assisted Solution

by:Veerappan Sundaram
Veerappan Sundaram earned 500 total points
ID: 40538276
Is it happening for only one user?
If yes, please ask the user to login to different computer and check.

Also check the IE settings for Default Email client.


Author Comment

ID: 40538287
2 users who were upgraded, I went into IE and set the default and it is still popping up but it does not popup again if the user stays logged in only when the user signs fully out and it does not effect outlook in anyway

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
View WordPerfect Metadata 2 124
What is this ? 6 146
How to transfer Notes from Outlook 2010 to OneNote 2016 16 271
VBA MS Word "Table of Contents" extractor` 4 63
Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
In this article I will provide some simple productivity hacks that will help you use Google to specifically show results from any web site ( in my example), with minimal effort in Chrome and Firefox. I've seen a common theme a…
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question