Solved

Outlook error

Posted on 2015-01-08
4
91 Views
Last Modified: 2015-05-11
Hi we are getting a user that keeps getting a "configure the default e-mail client" when the user logs on to there machine. When they click the ok button on the message it goes away and the user can open up outlook with no issues.  We upgraded from 2010 to office 2013  
tried this http://support.microsoft.com/kb/2008044
0
Comment
Question by:wayne3597
  • 2
  • 2
4 Comments
 
LVL 9

Accepted Solution

by:
Veerappan Sundaram earned 500 total points
ID: 40538263
Do you have roaming profile for your users?
if yes, please check whether it loads Temp profile every time.

Thanks,
Veera.
0
 

Author Comment

by:wayne3597
ID: 40538269
no roaming profiles
0
 
LVL 9

Assisted Solution

by:Veerappan Sundaram
Veerappan Sundaram earned 500 total points
ID: 40538276
Is it happening for only one user?
If yes, please ask the user to login to different computer and check.

Also check the IE settings for Default Email client.

Thanks,
Veera.
0
 

Author Comment

by:wayne3597
ID: 40538287
2 users who were upgraded, I went into IE and set the default and it is still popping up but it does not popup again if the user stays logged in only when the user signs fully out and it does not effect outlook in anyway
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

To stay competitive, modern businesses must adapt and stay innovative, and this is increasingly only possible by working with outside talent. Managers and executives have understood the power of outsourcing for quite some time, but traditional clien…
This article describes how to use the Send to Mail Recipient command. The instructions apply generally to Office 2007 and later versions, but Microsoft® Word 2013 was used for the specific steps and figures.  What is Send to Mail Recipient? Send…
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question