Andreas Gieryic
asked on
Windows 7 PC is Getting Unidentified Network
PC is a new Dell OptiPlex 3010 is running Windows 7 Pro in a Windows domain (SBS2008). All other workstations are working fine
- Cant grab an IP address
- Network adaptor is configured for DHCP
- Attempted Hard coded a static IP to no avail
- Replaced network cable
- Checked and confirmed data port
Ran diagnostics. NIC passes
Uninstalled the NIC driver, downloaded and installed the latest driver from Dell to no avail
Uninstalled the McAfee Internet Security software
Dell Replaced the motherboard under warranty – to no avail
Attempted safe-mode with networking – to no avail
I'm trying to avoid having to rebuild the PC.
Any suggestions would be appreciated
- Cant grab an IP address
- Network adaptor is configured for DHCP
- Attempted Hard coded a static IP to no avail
- Replaced network cable
- Checked and confirmed data port
Ran diagnostics. NIC passes
Uninstalled the NIC driver, downloaded and installed the latest driver from Dell to no avail
Uninstalled the McAfee Internet Security software
Dell Replaced the motherboard under warranty – to no avail
Attempted safe-mode with networking – to no avail
I'm trying to avoid having to rebuild the PC.
Any suggestions would be appreciated
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ASKER CERTIFIED SOLUTION
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ASKER
I did move the PC to a different data port on the switch and to a different good known data port in a different office
ASKER
I cannot ping out anywhere after hardcoding. It does ping via loopback 127.0.0.1 but that doesn't mean anything referencing this issue
Try booting from a Linux live CD such as Ubuntu. See if that can access the Internet.
ASKER
resolved
I have a 48 port Dell PowerConnect switch. It appears the first 12 set of ports are hung but existing users are connected. If I plug into any of the free ports in the first 12 set of data ports, I get no internet connection. If I plug into any of the last 3 sets of ports on the switch, I can connect to the internet.
At this time I cannot power off/on the switch because users are working. I'm sure once I power it off and back on, all ports will be fine
Thanks to all for you supported posts
I have a 48 port Dell PowerConnect switch. It appears the first 12 set of ports are hung but existing users are connected. If I plug into any of the free ports in the first 12 set of data ports, I get no internet connection. If I plug into any of the last 3 sets of ports on the switch, I can connect to the internet.
At this time I cannot power off/on the switch because users are working. I'm sure once I power it off and back on, all ports will be fine
Thanks to all for you supported posts
ASKER
Moving the PC to another data port from the switch or physical location would have resolved the issue - but as mentioned above, I did so but that data port was on the same 12 ports that were hung up
Thanks again for all your help
Thanks again for all your help
ASKER
- attempted system restore to no avail
- I will attempt placing the PC into a workgroup