We have a VMware host running ESXi v5.5.0. A (Server 2012) VM has many snapshots. I ran "remove all snapshots" while the VM was running. This got to around 50% in about an hour. I then foolishly shut down the OS from within Windows in the hope that this would speed up the removal. In fact it appears to have now slowed to a crawl (it's been on 56% for over two hours) with the VM is showing as still powered up, with a blank screen (because you can't make any changes to VMs while snapshots are being consolidated).
I tried to cancel the snapshot removal which didn't appear to make a difference, although the option is now greyed out.
Is there any way to either reboot the VM or speed up / abort the snapshot removal - or is it just a matter of waiting? If the latter, is the percentage complete figure likely to be consistent and accurate, or might it just suddenly jump to 100%
Thanks in advance for any suggestions.