MS14-082 ActiveX issue with Office 365

Posted on 2015-01-08
Medium Priority
Last Modified: 2015-01-14
Hello! I have found the solution to this Office update which breaks ActiveX controls in Excel by closing all Office apps, renaming .exd files, and reopening the file and trying the buttons again. That works for my regular Office installations. What I need to know which I cannot test as this is for a client, are there any alternative steps in the fix if the user is using Office 365 as opposed to normal single license deployments? And if they need to uninstall the update, does anyone know what the KB number is for the versions in Office 365 or are they the same as regular installations? Thanks!
Question by:mrosier
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LVL 46

Expert Comment

by:Vasil Michev (MVP)
ID: 40539667
The KB article fix-it tool should apply to click-to-run installs as well (we are talking about http://support.microsoft.com/kb/3025036, right?)

If you want to revert an click-to-run Office installation to previous version, follow the instructions here: http://support.microsoft.com/kb/2770432

In this case, you can switch to the November 2014 version.

Author Comment

ID: 40540108
yep that's the issue at hand! I have had success just manually deleting those .exd files works for regular installs. Would that same fix also apply to Office 365 installs? That second link I want to avoid at all possible since the users on the other end of my troubleshooting are not very adept. If the fix for Office 365 is the same as regular installations, then I am fine. Are there differences?
LVL 46

Accepted Solution

Vasil Michev (MVP) earned 2000 total points
ID: 40540302
Yes, deleting the files manually should work.

Author Comment

ID: 40540309
ok great thanks, let me see if I can get them to try it before I close this question

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