Solved

MS14-082 ActiveX issue with Office 365

Posted on 2015-01-08
4
339 Views
Last Modified: 2015-01-14
Hello! I have found the solution to this Office update which breaks ActiveX controls in Excel by closing all Office apps, renaming .exd files, and reopening the file and trying the buttons again. That works for my regular Office installations. What I need to know which I cannot test as this is for a client, are there any alternative steps in the fix if the user is using Office 365 as opposed to normal single license deployments? And if they need to uninstall the update, does anyone know what the KB number is for the versions in Office 365 or are they the same as regular installations? Thanks!
0
Comment
Question by:mrosier
  • 2
  • 2
4 Comments
 
LVL 39

Expert Comment

by:Vasil Michev (MVP)
ID: 40539667
The KB article fix-it tool should apply to click-to-run installs as well (we are talking about http://support.microsoft.com/kb/3025036, right?)

If you want to revert an click-to-run Office installation to previous version, follow the instructions here: http://support.microsoft.com/kb/2770432

In this case, you can switch to the November 2014 version.
0
 

Author Comment

by:mrosier
ID: 40540108
yep that's the issue at hand! I have had success just manually deleting those .exd files works for regular installs. Would that same fix also apply to Office 365 installs? That second link I want to avoid at all possible since the users on the other end of my troubleshooting are not very adept. If the fix for Office 365 is the same as regular installations, then I am fine. Are there differences?
0
 
LVL 39

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 40540302
Yes, deleting the files manually should work.
0
 

Author Comment

by:mrosier
ID: 40540309
ok great thanks, let me see if I can get them to try it before I close this question
0

Featured Post

Want to promote your upcoming event?

Are you going to an event? Are you going to be exhibiting at a tradeshow? Talking at a conference? Using a promotional banner in your email signature ensures that your organization’s most important contacts stay in the know and can potentially spread the word about the event.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
This Micro Tutorial will demonstrate how to create pivot charts out of a data set. I also added a drop-down menu which allows to choose from different categories in the data set and the chart will automatically update.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now