Solved

Problems with setting exchange email account in outlook 2013 (office 365)

Posted on 2015-01-08
3
141 Views
Last Modified: 2015-01-14
I installed vmware in my mac book pro.
It uses windows 7 premium home.
I installed oultook 2013 (office 365)
I added an exchange account with no problem.
When I tried to add a different exchange account, it won´t let me. The auto discovery can not set it up, or it keeps requesting my password, or it does´t find my server.
I know all fields are properly filled since I used the same information on a different PC running windows 7.

I have tried different methods with no success. Any ideas?
0
Comment
Question by:MITAdrian
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 19

Expert Comment

by:Delphineous Silverwing
ID: 40541081
If the accounts are on the same Exchange Infrastructure, have you tried modifying the properties of the existing account, going into Advanced (tab) and adding the mailbox to "Open these additional mailboxes"?

Can the exchange account be added manually, rather than using auto-discovery?
0
 

Accepted Solution

by:
MITAdrian earned 0 total points
ID: 40541529
Thanks Delphineous,

Let me say that I have limited experience in these issues, so I appreciate your patience.

The email accounts are not in the same Exchange infrastructure (each one has a different @domain.com). I was able to find the option menu you mention, but there were no "additional mailboxes" to select from.

I tried to do it manually, but it request to include the server, which I don´t have. I requested the name from my mail provider, but I haven´t got their response yet. A message error says that the connection to Microsoft Exchange is not available.
0
 

Author Closing Comment

by:MITAdrian
ID: 40548540
I appreciate his support, thanks to his questions is that I had to take a look again on what I was doing and that helped me find the solution.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
Teach the user how to install and configure the vCenter Orchestrator virtual appliance Open vSphere Web Client: Deploy vCenter Orchestrator virtual appliance OVA file: Verify vCenter Orchestrator virtual appliance boots successfully: Connect to the …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question