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determine what is causing popup

Posted on 2015-01-09
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Last Modified: 2015-01-09
One of our computers has a popup showing up in the system tray stating:
Software download complete.
It only gives me the option of install now or install later.  I'm hesitant to click on install because I do not know what it is.
Is there any program or way I can tell specifically what this popup is being ran by other than clicking on a potential malware/Trojan?

don't know what this is.
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Question by:bbimis
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4 Comments
 
LVL 24

Expert Comment

by:NVIT
ID: 40540965
Sometimes, a related task tray icon is there. Is there an unfamiliar one?
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Accepted Solution

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dbrunton earned 500 total points
ID: 40540986
Most likely Verizon update software if you have a phone from them.

See http://www.hardwarecentral.com/showthread.php?184809-Software-download-complete-%28Install-Now-or-Install-later%29

Now I can't guarantee that so it would be a good policy to run an anti-virus scan over your system anyway.
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Author Comment

by:bbimis
ID: 40540993
aww thanks!
wee did and I wondered about that. Thank you
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Author Closing Comment

by:bbimis
ID: 40541008
that was it thanks!
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