Solved

Office 365 rejecting inbound mail

Posted on 2015-01-09
2
1,164 Views
Last Modified: 2015-01-10
Hi All

Im trialing office 365 at the moment and have a domain attached to said account, the issue is that if i send an email from gmail from a web browser i get the below error, but if i send the same gmail email from within an outlook configured account the office 365 account recieves it no problem, so far all other domains i have tested ok sending and recieving from the 365 email address

any ideas, thanks in advance

Technical details of permanent failure:
 Google tried to deliver your message, but it was rejected by the server for the recipient domain XXXXXXXX.XXX by XXXXXX.XXX. [00.00.00.00].
 
The error that the other server returned was:
 550-Please turn on SMTP Authentication in your mail client.
 550-mail-yh0-f41.google.com [209.85.213.41]:33828 is not permitted to relay
 550 through this server without authentication.
0
Comment
Question by:techsolve1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40541664
Did you only recently configure the MX records for the new domain to point to Office 365? It's possible that the outgoing server that Gmail is using to send your test email hasn't seen the updated DNS changes yet for your Office 365 domain.

Try sending test emails to your Office 365 domain from other free email providers such as Hotmail, Yahoo, etc. and see if they also bounce.
0
 

Author Closing Comment

by:techsolve1
ID: 40542022
Hi
Yes this seems to be the issue, all ok this AM
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
The new Gmail Phishing Scam going around is surprising even the savviest of users with its sophisticated techniques.
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question