Dell 1800 Poweredge Server will not see any drives
Posted on 2015-01-09
I have a customer who has an old Dell PowerEdge 1800 server with 4 Ultra320 SCSI drives. All four of the drives have a green light on them when the server is booting up. The operating system that was put on there is Windows XP Pro (don't know why they did this??). When I turn the server on it goes through the first normal steps and sees the drives and lists them, but once it gets past the rocket raid screen that says scanning for drives and then the Ctrl E for EBM setup it beeps and goes to a screen that says hit F1 to continue or F2 for setup. If I hit F1 it just reboots itself. When I put the Windows XP disk in and try to run a repair it tells me that there are no available drives. I had nothing to do with this server until the customer brought it into me this week so not sure how or why anything is setup. I am thinking that maybe the backplane that the drives are plugged into went bad?? I need any and all ideas as this customer is running old legacy programs that he can not purchase any longer and really needs the programs and data that are on these drives. Is there a way to just pull the drives and get the data off of them. Again, they are Ulta320 SCSI drives. I need to either get this server to boot again or ghost these drives. Suggestions please!!