I've been reading quite a bit and haven't found exactly what I'm looking for.
I have a service account used for external people sending email to the media team. Recently I found out that the head of the department emailed this account and received out of office messages from people that weren't in the office when the message was forwarded to the individuals. I've tried forwarding the message to a Sympa list, but I was having intermittent success with it being received.
The only idea I had that would allow me to have a message forwarded from the service account to an actual group of people was a distribution list. So, my questions
1. How do I get the service account permission to forward to the distro list? I tried and it came back stating the account wasn't authorized to do that.
2. Is this the best route? The only issue I have to prevent is someone from outside the company getting the Out of Office reply when their message is forwarded. The OOO still needs to respond if the individuals are emailed directly.