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Remote Desktop Connection Failure

Posted on 2015-01-11
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Last Modified: 2015-02-16
Dear All,
The client laptop is windows 8.1 enterprise and it is connected with the VPN.
I m trying to use Remote Desktop connection from our LAN to connect remotely to this laptop.
The connection succeeded, till the client laptop receive the warnining message that someone is trying to connect.
Once the client laptop accept the connection, the VPN connection disconnect and the connection lost.

Kindly advice about this
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Question by:mostabdo
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by:Qlemo
Qlemo earned 2000 total points
ID: 40543072
That is by design. You are not taking over the client session but start a new one - which does not have access to the VPN.
Remote Assistance is probably what you want to use. It allows access without taking over and lock the console screen.
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by:mostabdo
ID: 40543800
well.....but this worked with some other windows7 laptops, Remote Assistance is ok but when any popup appear in the client asking for credentials (ex: Run as Administrator) the session desconnect as well.
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Qlemo earned 2000 total points
ID: 40544143
"Run As" and UAC switch to a different desktop, and hence might cut off VPN connection. This again is by design, and I don't know how to circumvent that, sorry. E.g. an elevated prompt does not have access to mapped network drives of the current user.
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