Abbie Rich
asked on
Desktop gone in Windows 8. Location not available
I booted up my Windows 8 computer and my desktop was gone and I had lost access to all my programs. The error message read C\WINDOWS\sytem32\config\s ystemprofi le\Desktop refers to a location that is not available. I googled this problem, and was told to copy the Desktop folder from my User account into the systemprofile folder, but now the error message is that \systemprofile\Desktop is not accessible. Access is denied. What do I do?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I have tried that several times. It comes back as the changed desktop. Not mine. The fix in which people said that somehow my user account had been corrupted, that I was to delete a duplicate desktop folder...which did not exist..and that if I did not have a desktop folder in the system32\config\systemprof ile folder, that I was to copy the desktop folder from my user folder (I am using folder for directory) and paste it into the systemprofile folder. That didn't work.
ASKER
Striker 007, I guess I was following Method 1. I have been having trouble with Method 2, but I will try it again.
ok thanks....
Have you tried cleaning up your registry with CCleaner?
Also do you have an option to take a backup of your data on C drive, bootup again, and choose the option to start from last known good configuration?
if that doesn't work, try restoring it?
Have you tried cleaning up your registry with CCleaner?
Also do you have an option to take a backup of your data on C drive, bootup again, and choose the option to start from last known good configuration?
if that doesn't work, try restoring it?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
The error message read C\WINDOWS\sytem32\config\sThe C:\Windows\System32\configystemprofi le\Desktop refers to a location that is not available.
As for regaining access to your old Desktop folder found in C:\Windows\System32\config
Once you've set yourself as the Owner of the folder, you should be able to get in and retrieve the contents.
ASKER
No, the desktop folder is still pointing to the systemprofile folder, only now th desktop folder, which I pasted into the system folder tells me I don't have access rights. If it is supposed to be pointing to my user folder, how do I get it to go back there?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
you can try if a system restore helps
ASKER
It took a while, and I tried everything suggested, but saved creating a new user for last, worried that if I just created a new user that I would lose access to my programs and such. In fact, that did sort of happen. I had all the links to the apps, but had to restablish my right to use them :-)
However, I did not lose my docs or pics or videos, as I deleted the corrupt user account, and ASUS saved the associated files in a folder that gave me access to them.
Thank you everyone for your help.
However, I did not lose my docs or pics or videos, as I deleted the corrupt user account, and ASUS saved the associated files in a folder that gave me access to them.
Thank you everyone for your help.
@abbierich2330 - There was more than one solution above that said "create a new Windows profile"
ASKER
You are right. If I can change my acceptance to multiple answers I will change it, but I am not sure how to do that.
@abbierich2330 - Thank you for following up and I was happy to help.
@Striker007 - What specific fix were you referring to (in your own words)?