How to safely clean a laptop
Posted on 2015-01-12
Random but, I act as an IT Manager for a client and I have been over ruled on a decision by the Ops Director.
A user has reported they have conjunctivitis (known as pink eye in US), which is highly contagious. The user is not allowed to come into the office. The client has XenApp 6.5 accessing via Access Gateway so the user (who uses XenApp in the office) can work from home.
The Ops Director has instructed us to use a stock laptop for the user. I have raised concerns on the laptop needing to be disinfected before it is returned but I have been 'shot down'. I don't care about my pride in this but surly the laptop will pose a risk to other users once returned.
Any one else had to deal with this before?