Solved

Outlook Distribution List Not Syncing To iPhone

Posted on 2015-01-12
3
1,923 Views
Last Modified: 2015-01-14
Hi I have a client who retrieves her company email on her iphone via active sync. We are in an exchange environment and the client created her own distribution list within her outlook contacts. The distribution list will not sync to the iphone contacts, only the individual contacts will sync. Is it true this is a limitation of active sync or is there a way to sync distribution groups?
0
Comment
Question by:Lou1982
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 5

Assisted Solution

by:Robert_Turner
Robert_Turner earned 500 total points
ID: 40545542
For that reason it cant' be done (not natively anyway), it exists as part of her mailbox contacts resource, it's not something the iPhone will sync.

The best option would be to sync that distribution list with the iCloud account for that client.
0
 

Author Comment

by:Lou1982
ID: 40546567
Thanks, are you saying the client should create the group within her local iphone contacts?
0
 
LVL 5

Accepted Solution

by:
Robert_Turner earned 500 total points
ID: 40547873
If they really want to, sure, but I believe you should have the option to install the iCloud software to their machine and sync the distribution list straight from there.  Don't quote me on that it's not something I've had to do myself.  It's a solution for your standalone Outlook POP3/IMAP mailbox PC which could work here.
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Email is way too noisy, prone to hiding the important stuff, and really becoming unreliable for critical/timely communications. There are better ways to communicate.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question