Solved

jsp timeout problems with iPhone?

Posted on 2015-01-12
4
201 Views
Last Modified: 2015-01-22
I have tomcat 6.0.14 running with apache 2.2.9 on Slackware 13.37.0. I have web pages that have been running for year which use the default timeout of 30 minutes. This works pretty much as advertised. However, a user complained today that he only gets about a minute before he get the message "Session time out" or "Does not have access". These messages are not coming from my system as far as I know. Typically, this system will bring someone back to the home/login page if their session times out.

This user is using an iPhone with the User-Agent string: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25 and he is accessing from a Verizon Wireless partner.

Any ideas about is problem? Is there something I can do on my end. Does his ISP have a very short timeout/disconnect? Thoughts?
0
Comment
Question by:jmarkfoley
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 96

Accepted Solution

by:
Experienced Member earned 250 total points
ID: 40557552
IOS 6 is very old - IOS 8.1.2 is current.

I see a bit of this myself after many location changes. I find the easiest way to fix it is to Reset (Settings, General, Reset) Network Settings and Location and Privacy. That tends to make the phone react better overall.
0
 
LVL 64

Assisted Solution

by:btan
btan earned 250 total points
ID: 40557733
Good to clean up the Safari cookie(s) as well, and refresh access. e.g. clearing browser history, clearing cache, clearing cookie and site data or simply clear all...I was thinking even a proxy problem, which may also be contributed by the so called partnering ISP, that caches (in cookie or some other means) on page requests and the client receives an old cookie and an old JSESSIONID. That invalidate the session always till a new session can be requested.
0
 
LVL 1

Author Comment

by:jmarkfoley
ID: 40564950
Thanks for the info. I'll pass it on.
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 40564989
@jmarkfoley - Thank you and I was happy to help.
0

Featured Post

Application Discovery Service in AWS

In the era of the cloud, customers migrating away from their existing on-premise infrastructure. This requires lots of planning, strategies, and effort to identify their existing resources and determine how best to migrate.  Datacenter migrations happen in four phases -

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When it comes to write a Context Sensitive Help (an online help that is obtained from a specific point in state of software to provide help with that state) ,  first we need to make the file that contains all topics, which are given exclusive IDs. …
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This tutorial walks through the best practices in adding a local business to Google Maps including how to properly search for duplicates, marker placement, and inputing business details. Login to your Google Account, then search for "Google Mapmaker…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question