I have tomcat 6.0.14 running with apache 2.2.9 on Slackware 13.37.0. I have web pages that have been running for year which use the default timeout of 30 minutes. This works pretty much as advertised. However, a user complained today that he only gets about a minute before he get the message "Session time out" or "Does not have access". These messages are not coming from my system as far as I know. Typically, this system will bring someone back to the home/login page if their session times out.
This user is using an iPhone with the User-Agent string: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25 and he is accessing from a Verizon Wireless partner.
Any ideas about is problem? Is there something I can do on my end. Does his ISP have a very short timeout/disconnect? Thoughts?